Frost delivery in LA: ordered 14 grams, received an opened jar with very little inside
Has anyone else had trouble resolving an order issue with Frost cannabis delivery in Los Angeles?
I ordered a 14-gram jar of flower and paid by credit card. It arrived already opened, with only a small amount of flower at the bottom of the jar. I haven’t weighed it, so I can’t give an exact amount, but I estimate there were only 2–3 grams inside.
I called customer service and spoke with someone named Michelle. I explained what had arrived, but was completely dismissed, and no resolution was offered.
Mistakes can happen, but I expected them to take an opened, apparently short order seriously and help resolve it.
Has anyone successfully gotten a refund or reached a manager at Frost? I’d appreciate hearing how you handled it. I’ll update this post if they resolve the issue.
To clarify, this is about Frost the LA delivery service—not a review of the separate cannabis brand with the same name.