I am working on the antitrust case against Steam

Hi all! It's your resident antitrust economist chiming in. I've recently been working on antitrust litigation / research involving the Steam Game Store, and I thought I'd post a little summary here for those that might be interested. Essentially all information in this article is public, except my ramblings.

To give a little background about myself I am (now) a Director level economist working at an economic consulting firm. As an economic consultant I work primarily in antitrust, IP, financial valuation, and forecasting. Basically, when big company do the monopolization, law firm hire people like me to help write the case, then they have a slap fight in front of the judge using my papers. 

The intention of this post is to both cover the specific accusations / conduct of the Steam platform, but also to cover a broader view of electronic platform antitrust, and how it affects you (the reader). I think it's useful and interesting to consider how we got here, and where we're going.

TLDR: Steam is doing stuff that a lot of tech monopolies are doing to maintain their monopolies, and we should want that sort of behavior banned because of like society and stuff.

I previously posted a cliffnotes summary of the cases against Apple and Google.

What is Antitrust?
In general, US law presumes on some level that competition between multiple firms produces an external benefit to society. This is well supported in empirical literature, and also might make sense intuitively. You want at least two big companies constantly trying to win consumers, because they discipline each others’ behavior. 

Therefore, US law attempts to encourage competition to some degree. One of the many mechanisms for this enforcement is the Sherman Act, which generally attempts to prevent "unreasonable restraints on trade". 

It is important to note that having a monopoly is not illegal. Maintaining a monopoly by unreasonably restraining trade is illegal. Antitrust cases are generally arguments surrounding whether or not a particular conduct unreasonably restrains trade. The plaintiff wants to prove competitive harm and the defendant wants to show that such harm does not exist. 

Antitrust History - Robert Bork, he say: "Corporations are Trustworthy Actually"
A long time ago in a faraway place called the 1980s, a legal thinker called Robert Bork (and to be fair a much broader academic movement) was part of a huge shift in thinking around antitrust. Originally, antitrust was relatively broad and focused on competitors. Essentially, many laws were concerned with maintaining competitors directly, rather than measuring outcomes.

Bork took an opposing view. He and others argued that the focus on competition or competitors was counterproductive. Rather, antitrust litigation should be narrow and focus on price impacts, measuring whether things got more expensive for the end consumer. 

To give a somewhat reductive summary, Bork’s view was essentially that markets were generally efficient and self-correcting. Under his watch, corporations have tended to enjoy a presumption that they were generating societal value. This presumption, in many cases, could only be overcome by indisputable proof that they were causing short-term price impacts. It was, in the author’s opinion, perhaps the single most damaging legal movement in recent US history.

There were many and various consequences up to 2020, but I would say that the largest of them is that the burden of evidence for successful antitrust has slowly increased over the years, while the evaluation of corporate strategy has grown more and more permissive. Completely coincidentally, America underwent an unprecedented period of corporate consolidation, leading to … 

The Modern Antitrust Context - Google and Apple and Amazon and Microsoft and …

OK, so one might hear things like “burden of evidence” or “higher standards”, and kind of brush them off. After all, if we’re on the “right” side, we can just clear those tests right? Well unfortunately, that’s not really how American law works in practice.

Launching an antitrust case is a huge investment. My firm currently bills me out at USD 900+ per hour, even my analysts cost USD 500+ per hour. Hiring my firm, and also a law firm, and also experts, and also everything else needed for a case go forward is an investment that can easily reach millions of dollars of billable hours per year of legal effort. And cases often last multiple years and appeals and expert reports and reply reports and etc. 

Large firms know this. They also know that relatively sympathetic courts want rock-solid proof of specific items before they actually pursue antitrust remedies. Sometimes the courts even make up new tests and evidence that they now want plaintiffs to furnish! They have in effect a multi-million dollar shield against any and all prosecution.

So the corpos try to skirt the edges of established law, ensuring the case is ambiguous. They behave strategically. They take many and various actions which do not raise prices in the short run, but have the effect of foreclosing competitors. And then, because nobody wants to spend millions on maybe convicting / possibly needing a change in jurisprudence, they get away with it for years and decades.

Amazon, for example, demands that its vendors always offer the best price on Amazon. Platform economists would say that these “most favored nation” clauses are almost certainly harmful to competition. Obviously, WeSellShoes is going to have trouble competing with Amazon on price if they literally can’t compete on price. No vendor will risk being foreclosed by the largest platform. Robert Bork might look at that and say “see! No [short-term] price impact!”, but I would argue quite strenuously that what we are witnessing is an undisturbed, festering monopoly.

Very author-biased argument here, so take it with a pinch of salt. I think that a lot of what America looks like today is heavily influenced by the decisions we made in the 80s. Specifically, as business interests got more and more market share, and therefore became more and more structurally important, political power naturally flowed toward them. 

Wealth has always had some influence on our politics in the US of course, but I really think the concentration of wealth has allowed certain interests to dictate the shape of the economy, and therefore the shape of the lives of our citizens. For example, the 3 decades of wage stagnation following the 1980s is believed to be at least partially a result of rising employer market power (direct monopsony effect) and the decline of unionization (arguably an indirect political effect).

The Current Antitrust Environment - Pls Save Us Lina Khan
I really miss when she was in government. But anyway, recently there’s been a shift in antitrust thinking against this “price focused” regime, once again as a result of a lot of economists and legal scholars. In particular, Lina Khan became a central figure in this new, more active prosecution of monopoly maintenance (though less actively now that she’s not in government), especially by large tech firms.

Essentially, the argument is that we should once again begin focusing more on competition and competitors rather than short term price. It turns out that when a specific empirical measure becomes a goal, it ceases to be a useful signal. Price tests can be gamed, and are gamed. The presence of competitors, on the other hand, is much harder to simulate / obviate without doing things (like price fixing / collusion / etc.) that are (for now) obviously illegal.

This case, and those like it, are not just about Steam. Every single large online platform uses similar tactics. It’s about Amazon not showing non-amazon affiliate shipping services. It’s about Facebook acquiring every potential competitor. It’s about Google charging 30% of revenue just to be listed in their app store.

I know that there is a lot of reflexive support for Steam. But I would say that if it transpires that Steam appears to be performing illegal monopoly maintenance, I really think we should want legal consequences. Even if we have to download annoying other stores to play the games we want. Because in the wider context, successful enforcement is the only way that legal precedent and legal movements can gain momentum. This is just a small microcosm of an ongoing battle, and every loss sets us back by years and years.

And also, let’s be clear, the remedies being pursued are just like “drop the MFN clause, maybe pay some damages” not “we’re gonna blow up Steam and feed Gabe Newell to crocodiles.” I feel like a lot of online commentators are defending Steam like it’s gonna get ended as a going concern, rather than receive a light slap on the wrist.

OK Let’s Talk About Steam
I’m gonna be honest, I had mostly viewed Steam as a “harmless monopolist”. Mostly because its competitors are so dogwater. But I would say that this harmlessness comes with major caveats. In my experience very few monopolies ever remain harmless (see every current tech giant). There’s too much money involved.

Steam controls the large majority of all electronic game sales. By market share, it is indisputably a monopoly concern. This is especially concerning for platform monopolies, because those monopolies can effectively foreclose firms (in this case game devs), preventing them from accessing their consumer base. If Steam wanted, and was not restrained by law, they could probably charge like 50% or even 70% entry fees to devs. The 30% number is purely artificial; it’s not really bounded by any economic reality, only the total value of being able to access most of the market.

But, again, that is not illegal. If devs have to swallow 30% fees, it might even encourage them to support and develop competition. Then, the intuition goes, that competition should lower fees and improve services.

Unfortunately, as is public knowledge, it would appear that Steam has been enforcing de facto and explicit most-favored-nation agreements to prevent precisely that. Unfortunately Steam has long had a “culture” of “not writing things down” (very common in monopolies unfortunately), so evidence is not as extensive as it could be. However, there is evidence (direct communication) that specific cross-platform games with large userbases were prevented from offering lower prices on other platforms, even if they were incentivized to do so. 

I would emphasize that Steam isn’t doing that for no reason. Steam’s incentive is clear. If you allow another platform to begin undercutting you on a popular multiplayer game, that might cause that platform to gain users. And if that platform gains users / devs / etc., then buy-side consumers might begin to multihome. Imagine, for example, if there were two decent gamestores, Steam & Hot Water, with a large user overlap. It’s much harder for Steam to maintain 30% fees on revenue if that’s the case. If Hot Water can steal 30% of Steam’s devs by offering them a 20% revenue fee, then of course it will do so. That’s how basic competition works after all.

I’ve seen a lot online about how “you don’t have to use Steam”. But I would really really push back against taking the position “it’s not a monopoly only if someone is forcing you at gunpoint to only use that product and no others.” By that definition, no company, even Standard Oil, would have been a monopoly. You technically have multiple options for insurance and healthcare and credit cards and online platforms. That doesn't mean they can't do shitty things. Instead, I’d encourage people to consider the marginal benefit to society. Is it better for the world if Steam can’t prevent games from being cheaper on other platforms? If so, we should want that.

Anyways, back to the current legal case. The harm to consumers is theoretically clear, though I am less sure empirically. When you prevent competitors from establishing competitive differentiation, network effects make platform businesses remarkably stable. In the long-run, I would expect that sustained prices are higher, variety is lower, and innovation is lower. In the short-run … who knows. The Epic Game store really tried to differentiate itself with free games / etc., and that didn’t seem to work.

Work on this is in its very early stages, with the existence and also effect of many of Steam’s conducts unclear (yay data work for stillenacht). I suspect that damages, if we calculate them, may vary greatly depending on the assumption one makes. I hope that we can get a judgement against the MFN, as it would build more momentum towards getting those generally outlawed. I’ve never really encountered the situation “actually a monopolist preventing rivals from offering discounts is good, actually.”

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u/stillenacht — 7 days ago
▲ 628 r/andor

I feel kinda bad for Tay Kolma

TLDR: I feel bad for that banker guy, even if he ended up being a rat kinda

I seen a lot of Tay hate, which makes sense given he essentially betrayed Mon Mothma. I don't disagree with Luthen's decision, but I just wanted to emphasize that Tay's contribution to the rebellion was still remarkable, even if he broke before the end. I guess I just feel a bit bad for the guy, especially because most people write him off as a disposable side character, content to judge him and discard him.

In the real world, people like Tay (and Mon) are exceedingly rare. Tay was an elite, well positioned within the empire. He was rich, safe, and comfortable. He (and Mon) were very aware that hiding Mon Mothma's financial "blemishes" would have disastrous consequences for all involved, were the empire to discover the accounting magic.

This was a risk that most people, rich or otherwise, will never take. We forget that in Vichy France, 99% of people weren't joining the partisans. Under British Raj, 99% of the population wasn't joining any sort of uprising even in 1857, and certainly not after 1857. The rich were kept fat and happy under the Landholder/Zamindari system, they supported the status quo. JP Morgan execs in any number of countries ain't rocking the boat lol.

But Tay did it anyway. And critically, it was Tay that first broached the topic of resistance to the empire, in public. Sure, he probably knew that Mon's politics were unlikely to be closely aligned with the empire, but broadcasting that discontent was still extremely risky. Then he essentially becomes the Rebellion's chief financial officer. It seems unlikely that there was another person suitable for the job, given Mon's own words. ("You're my best shot.") He was braver, or stupider, than 99% of the population.

Anyway I guess all I'm saying is that it's just a shame. I don't approve, I wish he was stronger, but I also feel bad. He was probably always too weak for this work. He was probably always going to become dissatisfied eventually. But he still did a lot for the Rebellion before that, and in so doing signed his own death warrant.

I'm sure that Mon wishes her childhood friend was stronger, but I think the character herself feels that she has killed him by proxy, hence the long look back shot + the dancing crashout. The narrative does well to show that people are fickle, and weak, and rebellions are messy. But as a viewer I think we often still focus our empathy on the heroes, and discard it for side characters.

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u/stillenacht — 12 days ago

PSA: Book Awards and Magazine Ads are essentially never worth it

Just to preface, I'm a self-published author of hard science fiction. Simultaneously I'm also an economist by training with a focus on digital markets antitrust. I've been managing my own marketing using some of that knowledge + random googling: buying ads, doing AB tests, calculating treatment effects, etc.

Currently my debut novel is sitting around 15,000 sales, and while that's not really blowing the roof off, I'd just like to share a few tips for not wasting money (well, beyond the act of self publishing in the first place haha). Grain of salt, I think that hard scifi is already not a very large genre in the first place, so maybe results are different in a genre with a better audience conversion rate.

The Baseline

The baseline I'm comparing to is just straight up paying for clicks / impressions on Facebook and Amazon. As a one-book hard scifi author I don't actually make money on ads, but they do at least generate sales in a concrete, measurable way. It's super boring, but its really mostly what you should be doing as far as I can tell.

In addition, its way easier to just set budgets on Amazon / Facebook than it is to enter contests or do magazines, or find banner ads. So if those things aren't more profitable, there's really no reason to be doing them.

Non-Famous Book Awards do not boost sales

So one of the many things I tried was to apply to a bunch of "reputable" awards (as recommended by sites like author beware / etc.) for ~$70 each. I won two honorable mentions and one second place. I also got a bunch of nice / 5 star reviews from various sources (ex: IBPA, IndieReader, etc.)

First, I would say that the direct expected earnings are obviously incredibly low. My experience was that the competitions were essentially lottery tickets. There are a lot of books out there, and how a judge feels that day / what that judge in particular resonates with is just not going to be stable. Even in a competition like the Eric Hoffer book award (70$ entry fee, 7500$ to a single grand winner, 0 to genre winners), there were thousands of submissions just for science fiction! Tens of thousands overall!

My book vastly overperformed expectations, and I still won nothing at all after spending like ?500$? on entry fees, shipping, etc. The books that place higher in my genre did not appear to do particularly better or receive a big influx of sales (yes I stalked some lol)

I measured the immediate effect of getting awards, all of which were unsurprisingly near-zero. People do not know who won the Eric Hoffer Book 1st Runner Up lol. Similarly, I found that even adding the awards to the "Editorial Reviews" box + some of the nicer reviews had a negligible immediate effect on sales, conversions, and clickthrough rates.

The sense I get is that there is some minimum bar for a "professional" Amazon page, and maybe editorial reviews can be part of that. My first changes to the Amazon page (pull quotes, "see why readers love" section, "From the Publisher" section pane banner art, etc.) did seem to generate positive returns, but after a certain point it didn't seem to do much anymore.

***IMPORTANT CAVEAT: Actual famous prizes (in scifi it would Hugo / Nebula) do probably generate extra sales. But, unfortunately, I don't think those really go to self published stuff very often. Half of all awards are closed to self published books in the first place lol.

Magazine placements are absolutely useless

Man I almost feel kind of stupid for even trying this, but a bunch of magazines (for example IndieReader) claim that librarians read them and/or literary industry types pay attention. I bought a 1/8 page placement for like 150$ just to test things out and found absolutely no change in sales. Similarly, I don't think things like IBPA banners, website banners, etc. are very effective. I have not found ROI in any of them remotely comparable to straight Amazon / Facebook ad spend.

Conventions are generally not worth it

To be fair I think people already kind of know this, but in Science Fiction conventions are truly not useful. The cost of attending a convention even in my own city is kind of on-par with amazon ads, and that was only on the busiest day where I sold out to a friendly crowd. When plane tickets are factored in, it's definitely not worth it.

I would say that probably there was some unknown number of organic sales driven by convention sales. These would have been near-impossible to detect, but I can't imagine that they were really that significant. I have heard that in other genres (mostly romance), conventions are more important for building a following, but in scifi there are unfortunately just not that many "influencer" types, so the odds are pretty long at earning some kind of ROI.

I think the only argument for conventions is if you are going specifically to network, and you have a definite plan for that networking. That might not generate a monetary return, but I could see it leading to useful connections. Also you can just go for fun of course.

Marketing agencies are almost never worth it

I will say that I have never hired a marketing agency, but I've seen other people who have. I strongly believe that hiring a marketer is essentially never worth it, because the marketer's performance-above-amazon-ads is usually negligible, and that's if and only if they actually expend effort marketing for you. By my reckoning, most marketers I've seen tend to be more akin to scammers than actual service providers.

This actually makes a lot of sense. There's a fundamental incentive problem in marketing for self-published authors:

  1. Self published books are terrible products, even if they're well written, which they mostly aren't lets be real. It's very hard for a marketer to make a self-published book sell "well". This isn't like other products, where improving conversion by 10% or increasing brand recognition by 8% are huge wins with thousands of dollars on the line. This is a tiny product where increasing conversions by 100% might result in <50$ per week additional sales.
  2. Even if they manage to succeed, the return to a marketer is only in other clients, not in the book itself. And you only need a few examples of a successful book (which may have succeeded regardless) to attract many many more unsuccessful books.
  3. Self-pubbed authors are generally not very sophisticated, not good at monitoring ad campaigns, and not particularly business savvy. Simultaneously, they are very willing to spend money on an enterprise that doesn't make them much money.
  4. The combination of (1) (2) and (3) means most legitimate marketers don't want to advertise self-pubbed books in the first place, at least not as an active service provider. The incentive structure I have described rewards people who can most cheaply provide the feeling of receiving marketing service. Arranging book club appearances, reserving a table at a con, doing podcast spots.

Then after paying thousands, I see books with like <40 ratings on Amazon. Unless you are very confident in the person's services (at which point you should really be able to do it yourself anyway), I really wouldn't hire help. You might as well just throw it all at FB and Amazon at that point.

Traditional publishers reject thousands of books for this reason. It's not profitable to just advertise any book, even when you have a huge machine for selling books already set up, and you own ~90% of the book's revenue. Perhaps there is some indie marketer with an incredible track record that I'm not aware of, but in general I would not do this.

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u/stillenacht — 27 days ago