u/sumofiber

Full disclosure, I'm with SumoFiber, one of the providers on the BPU open-access fiber network.

Since BPU fiber is open access, you can change providers without any new install work. Anyone who switches to our 1 Gb or 2 Gb plan gets a free Wi-Fi 7 router with 2.5 Gb/s capability. This offer is limited to the next 500 subscribers.

To switch, log on to your BPU portal at https://www.jamestownbpufiber.com/ and pick one of the SumoFiber bundles that includes the free router.

If you're already a BPU fiber subscriber, we'll deliver the router within a few days.

If you're getting a new fiber installation, it comes with your install.

If your current router is the bottleneck on a gig connection, this fixes that. Happy to answer questions in the comments.

Hey everyone! I’m with SumoFiber, one of the providers serving customers on the Jamestown BPU Fiber network.

I’ve noticed a lot of questions and frustration online, especially about installations. I thought it might be helpful to start an open discussion where people can ask questions, share concerns, and get straightforward answers.

I can’t speak for every provider or every step controlled by the network, but I’m happy to explain what I know, look into SumoFiber-specific issues, and help direct people to the right place when something falls outside our control.

Full disclosure: I represent SumoFiber. I’m here to listen and help, not give anyone a hard sales pitch.

Ask away-what would you like to know?