CTO vent
This will be an atypical CTO vent as I was dealing with a highly competent trainee. He had been through two CTOs and didn’t get along with anyone, but coming with 18 years of experience in another department in emergency services (but not dispatch), he’s very good at the job. First of all he wears his old uniform to work, which keeps everyone aware he’s no ordinary trainee. Annoying but whatever. But when it comes to coaching he has a terrible bitchy attitude. If I try to correct him on anything he argues and even at one point raised his voice at me saying “I know!!” I am the nicest CTO in the whole center and always try to help and be patient. I have never encountered a trainee like this. I genuinely care about trainees as I remember how hard it was. Well apparently it’s not hard for HIM. He seems to approach everything as hostility directed at him. Later on in the day he just disrespects me and starts asking the supervisor questions that he should have asked me. Supervisor doesn’t do anything because we can’t afford to lose a good trainee. Hes good but not perfect, he still makes mistakes. He will not take any sort of correction without arguing. I still give him a good DOR due to him genuinely performing well. Then I find out he went to the supervisor and complained about me. I don’t know how to continue working with him. I’ve been nothing but nice to him. Other trainees all love me and want to be on my shift. I know it’s not me. I just pray he doesn’t come to my shift when he’s released. Trying to gain insights from other CTOs on how to deal with this, and hear some stories about how similar trainees ended up.