u/talldarkemployed

Bluetooth & 2.4g dongle suddenly stopped working (After 2 years of usage)

Bluetooth & 2.4g dongle suddenly stopped working (After 2 years of usage)

Hi fellow Keychron users,

I'm having this issue with my Keychron Q1 Max (Knob) wherein the Bluetooth and 2.4g connection suddenly stopped working.

It was working before I left the house, then after a few hours doing errands came back home to do some work and suddenly my keyboard wasn't working as usual anymore. It weirded me out so I have restarted my pc and still experiencing the same issue.

I have gone through many reddit post on this sub (looking & trying for fixes) however, the issue still persist. What I've tried so far in the past 2 hours are as follows:

  1. Fn + J + Z
  2. Fn + 4 (4 seconds & more) - Unplugged (no light flashing nor blinking), Plugged (blinks only when typing randomly, no flashing nor blinking when doing the Fn+4)
  3. Firmware Update (Both Keychron Link and Keychron Q1 Max)

Firmware Version: Q1 Max - V1.1.2
Firmware Version: Link - V0.3.1

  1. Remove existing devices profile in Windows Settings

Anyone who've experienced the same and what solution did work for you guys? TIA!

This Describes my exact problem:
https://www.youtube.com/watch?v=tVZjjvdBP4E

u/talldarkemployed — 5 days ago