
Update extension - showing deleted records - need feedback
I need your help.
I’m adding quite a lot to Teknuro Power Tools at the moment, and some of you may have already seen the recent updates.
The newest feature is deletion history.
When a record disappears in NetSuite, figuring out what happened usually means knowing that Setup > Audit Trail > Deleted Records exists, and still having the internal ID of a record that no longer exists.
So instead of making you search through NetSuite’s audit trail, Power Tools shows that information directly in the panel.
Open the Power Tools panel, enter the record details and click Check. Power Tools will tell you whether the record was deleted, including who deleted it, when it was deleted, and how it was deleted, such as through the UI, CSV import, script or web services.
One limitation is that this currently works for deleted records, not individual transaction lines that were removed.
Originally, I wanted deleted transaction lines to be the next step. However, based on the feedback and discussion here, there is an important limitation: NetSuite does not retain the full details of deleted transaction lines in its native audit history.
So properly supporting this would require a different approach.
One possibility is a NetSuite-side SuiteScript that detects removed lines when a transaction is saved and stores those details in a custom record. This keeps the data inside NetSuite, but it would require an additional script installation or deployment and would only start tracking deletions from the moment it is installed.
Another option is to use historical NetSuite data already being retained in an external data platform. That could work well for companies that already have this infrastructure, but setting up and maintaining it just for this feature would add cost and complexity.
Ideally, I want Power Tools to remain as simple and free to use as possible, so I’m still looking at the best approach.
While I’m building this, I’d really like your input.
What am I missing?
If there’s something you regularly need when you’re trying to understand why a record suddenly disappeared, let me know. If it’s technically possible, I’ll look at building it into Power Tools.
https://chromewebstore.google.com/detail/teknuro-power-tools-for-n/fbclbmdlaofmojkhfmejnlhhgfmammji