halifax pushed a mortage renewal through even though we told them we didn't want to go through with it.
Just a quick question. Halifax pushed remortage through even though we declined, took phoned up complained. After about 2 weeks they came back to us and reversed it and gave us £150 for the trouble, is this how its supposed to be done or are they trying to avoid fines/larger payment to us? any help would be greatly appreciated. quick edit: signed the papers, got the offer through the mail, said cancel by x date if you dont want, we told them that we didn't want it, and i guess they forgot to stop the mortage.
u/throwantway — 2 days ago