u/toilet-breath

We have a small construction customer that are a nightmare for buying their own hardware. I’d guess at 50% via us with reseller sorting the intune hash for us meaning easy all round plus a markup on hardware for us.
But when they get their own kit they want us to come out gratis and setup. That’s a no from me Bob. What do you guys do?
We have a small team some on leave, some busy with projects, and my car is in the garage. It’s a 20 min drive for them or for us. But as they got the kit themselves they should come to us. What are your thoughts.