17 week passport wait over
My mother's application was submitted on 25/04/26 and has been beset by a myriad of delays. The application wasn't received until 27/05/26 due to a 2-week hold up with customs (for unknown reason). We actually thought the item was lost.
Then on 21/07/26, she received an additional documents request for documents already included in the original application. We clarified with web chat and they were subsequently found the next day.
Presumably this led to the application being filed with additional documents, so we complained to web chat on 18/08 which led to the printing and dispatch notification appearing today 20/08!
Glad this whole process is over with!
u/tomd97 — 13 hours ago