Microsoft Remote Help "You don't have the right permissions to help the other person"
Has anyone run into this issue with Microsoft Remote Help?
Remote Help has been working fine in our tenant for about two years. Recently, when I click Get a security code, I receive:
"It looks like you don't have the right permissions to help the other person."
Nothing changed on my side except I decreased the licensing count for the Microsoft Remote Help, and it set to 'Schedule this change for', although I'm not certain that's related but I have a strong suspicion it is.
Has anyone seen this before or found a solution?
u/vane1978 — 14 hours ago