u/veganblue

If you happen to request a change of tariff and it doesn't appear in the app, it hasn't changed.

Someone at Amber *confirmed* with SAPN the tariff change I requested had been completed and that it was just "cosmetic".

Over six months later I find out I was lied to and have been charged the old rate the whole time.

SA on RTOU. Was supposed to be on RESELE. Very frustrated.