I just got my first Base Power bill after my battery installation, and I noticed there's no $29 monthly battery subscription fee anywhere on the bill. Instead, I received about $28.67 in battery adjustment credits. Is this normal for the first bill? Does the $29 fee start later, get billed separately, or is it included some other way? Curious if others had the same experience.
Just wanted to share my experience.
My Base Power batteries were installed on July 10. Afterward, I asked about the complimentary soft start through the Base support chat, and they directed me to Belton AC. When I called, they said my address wasn't on their install list yet but they'd check with Base. The next day, they texted me with an installation date.
The install went smoothly. They installed a Micro-Air EasyStart Flex on my 3-ton Lennox AC and also replaced the run capacitor since it tested slightly below spec.
Before the install, the technician measured my compressor's startup current at about 95A. After the EasyStart finished learning, the app now shows a peak startup current of just 19A, which is a huge improvement.
The EasyStart also has Bluetooth and a simple app. No pairing is required—it only connects while the compressor is running.
Overall, I'm really happy with the installation and the results. If you're waiting on your complimentary soft start, it may be worth checking with Base support or your local installer.
If you're considering Base Power, here's my referral link. You'll get a free month of electricity (up to $250), and I'll get the same after your installation.