Rude Client
I am a caregiver and work for a home health company. I recently picked up hours with a client. The only client available because it’s been extra hard getting hours. I only have this job. Anyways, she was nice to me at first but after just 2 weeks she started yelling. She raises her voice whenever you try to help or follow safety guidelines. My home health company is aware of how she is, and they stated that she’s just going through a lot, asked us not to take it personally, and to be understanding and see the bigger picture. Would it be wrong of me to ask her not to yell?? Or should I just ask to be removed? Transfers can be hard especially when she yells. It’s embarrassing, too, because she’ll yell at you in front of other people and say, “You are not doing it right!!” At times I’m scared to even help her because she’ll yell and make you feel like you did something wrong or like you suck. She is rude but has her moments of kindness.