I have a coworker that I absolutely cannot work with.
We started 2 weeks apart. (ME on 12/525, him on 12/29/25) we work as MSA at our local VA outpatient facility. I have over 30 yrs experience as a medical technician in another field so I was able to catch on quick as to the what was expected of me... this guy....has zero medical office experience . He has been pulled from the front desk due to numerous complaints about his attitude, loses his temper easily, and has a difficult time multitasking and loud voices. On top of making huge mistakes which would be easily avoided if he just read what the order/paid attn. Just the tip of the iceberg. Hes basically been relegated to a back office making phone calls and scheduling appts due to his inability to be able to handle day to day duties. He is a veteran (6 yrs Navy then 4 or 6 yrs army) from what I understand he was a welder. Anyway....bottom line is he not qualified for the job. We work in a very small area and alot of our vets are hard of hearing....he told me that "my loud voice" triggers his PTSD. Now I do admit I can get loud. I worked 30 yrs in a clinical job with a majority of our practice being older so i understand that I am loud.
Now..I absolutely understand that veterans have PTSD. My uncle did 2 tours in vietnam and still has nightmares to this very day....im not insensitive to that...however this idiot who fancies himself a comedian, calls off work and has constant appts through the week its surprising when he works 40 hrs. The dude is weird and says awkward shit that makes me uncomfortable. The supervisor who hired him has even admitted to me she made a mistake. But they are rather insistent on not moving him to another area. He uses his PTSD as an excuse for everything he does wrong. He cried the last time he got in trouble for mistakes that he keeps making over and over. Thats just a little of what this douchebag does...I do like my job and absolutely love providing care to our veterans. I just cant work alongside this dude any longer...anyone have advice on how to approach management in this situation?