u/wormonastring134

I pre-ordered a ricochet vinyl and t-shirt bundle back in January from the matador website when the album was announced, this was due to ship back in march, however, I still have not received the order. I managed to get in contact with them back in April and they said they were waiting to get stock of the t-shirt in. I have not managed to get in contact with them after this point as they have not replied to any emails or support requests sent. has anyone else been having any troubles with this? and if so have you had any updates from them at all?