▲ 12 r/crowdstrike
Automated email notification in Fusion SOAR
I am working on automating an email notification to inform users when their passwords have been identified as compromised and prompt them to change their password.
Currently, I am using the out-of-the-box Send Email action. However, the email is sent from falcon@crowdstrike[.]com using CrowdStrike's branding template.
My concern is that users may mistake the notification for a phishing email, especially since it does not appear to originate from our organization or follow our corporate branding.
Has anyone implemented a more personalized approach for these notifications? For example:
- sendin the email from your organization's domain or shared mailbox
- using your organization's branding and email template
- integrating with Microsoft 365/Exchange to send the email instead of the built-in action
u/xaveri12 — 6 days ago