Personally I'm a charge high and stay there type but I was wondering are any of your proposals with the stipulation you get regular raises or are you finding its better to just set a price and keep it there?
If you are the type to put in the raise what % are you finding is the sweet spot so far?
I have a client that hired me to do a job, it was done, they referred me to other departments to do basically the same thing, (same contract nothing chnaged in the duties). This is a large corporate client with multiple departments and global offices.
Now however they are asking me for details on the work I had actually done, which as a veteren I keep a pretty good record of genralities of duties and time effectiveness. I dont however keep details of every minute spent of things like cross departmental emails because it would be random seconds or minutes each day. Not really worth tallying up.
I am now being "audited" by them for my time spent working so there department heads can "approve" the expense (the worknis already done). Keep in mind the main client told me to work with these departments.
They want those exact times and details that, yes in theory i can probably just make up or do the math behind it, however they also want files and things sorted in folders, etc... which would take up more admin time (which being a frelancer i think you all know, we dont do that sort of employee work style) and honestly I dont have every work detail they want because its just not protocal for me to keep client info like a repository. A lot to do with data protection my job keeps a lot of personal data from lots of people.
So my problem is, the client wants me to find details that are going to take me time to go through, which I am not going to do for free. The other issue is I don't have all the files and such that they want, my work with clients has never required it and has really no affect on the job itself.
That said what should I do about this or what should I tell them? Wierd sort of situation Ive mever encountered.