u/xxhelperxx

▲ 2 r/emby

Not sure if the last app on IOS version is broke

Hello great People!
I need you wisdom on this.
Recently I facing a black screens and no sound (only subs) on my iPhone and Mac with the last apps version while playing some content like movies / tv shows that require or forced to transcode.

After a lot of digging i found that enabling the "Disable HLS Subtitles" option in the "Diagnostic Options" Manu is the resoen of the black screen.
If I leave the settings "Disable HLS Subtitles" untouched there is image but any subtitle is becoming gibberish and it choose the first subtitle in the list.

I tied rebooting the Emby, the server physically, changing transcoding settings back and forward and reboot after each time, uninstall the Diagnostic Options addon, several devices but I was not manage to fix it.
till 5 days ago it was good from the last app version for IOS 2.2.54 5 days ago

The test I made:

- Direct play - no Issue at all (Picture, Sound, Subs)

- Transcoding and "Disable HLS Subtitles" enable - issue with (Picture, Sound)

- Transcoding and "Disable HLS Subtitles" disable - issue with (Subs)

- Transcoding + "Disable HLS Subtitles" enable with no subs at all - no issue (Picture, Sound)

Emby for Android app, all tests was playing without any issues.
On Chrome browser with transcoding, same story like Emby for android.

Anyone here face something similar?

reddit.com
u/xxhelperxx — 3 days ago