u/yoalekz

Good morning,

I’m currently experiencing an issue at work with the endpoint: all Office applications remain open in the background and never actually close. This causes PCs to slow down significantly and sometimes freeze. Previously, this was resolved temporarily with an Office update, while the endpoint team investigated the root cause.

About two weeks ago, this issue resurfaced across many PCs in our IT infrastructure. As a result, we are having to uninstall the software—despite paying for the licenses.

Could you please let us know when a permanent fix for this problem will be available?

Any updates regarding this error? Excel keeps running in the background... I already have the correct version, but the problem hasn't been resolved.