u/young14dragonfly

Starting this off by saying I’ve never heard of control4 until we purchased our house.

Both dealers we contacted are saying the system is registered to the previous owners and want $500 to come out and register it to us. Is this normal?

What can I expect going forward? As a tech person myself I’m finding it hard to justify onboarding to this overly complicated dealer and subscription based ecosystem. I don’t want to be paying thousands for small tweaks to the system as we get settled in the house