Autel MaxiCharge AC Elite firmware or software issues
After a significant delay from my utility, I got a dedicated 100A service to my garage for charging my Ioniq 9. I went to update the max current setting by setting the rotary dip switch to position 5 for 48A charging. The Autel app seems to have a bug that is preventing me from being able to set the max current to 48A and is stuck with 40A as the max. I tried setting the dial to other positions and noticed that the app is not reading the physical setting correctly and therefore is unable to set the max current correctly.
The reason I believe this is not a hardware issue but rather a firmware/software is the app gets stuck showing 32A at times and can’t manually set to 40 when the switch is set to position 4 for 40a which was previously working great. If I ask their built in AI chatbot I’m able to ask it to set the charger higher than 32 to 40 it will happily do so. But then if I ask it to set to 48A it says it’s unable to do so, throws an error and then essentially freezes.
Has anyone else run into issues with this?