Trying to validate a business idea — small business owners, how many calls do you miss, and does it cost you jobs?
I was talking to a master plumber recently. He runs a lean company with a small team and takes most of his calls himself, which means when he's on a job, calls get missed. And most people won't leave a voicemail, they just call the next guy on Google. At least that's my experience in big cities, especially if I am a brand new customer with no allegiance or prior history of having used their service.
So I'm thinking of building something simple: you miss a call, the caller instantly gets a text from your number with a link to book a quick 10 min call when you're free. Just that one thing, standalone - not bundled into huge packages that can be expensive.
Is this a real problem for you? Would you pay $100/month for it or is that nuts?