r/24hoursupport

Hello again Reddit.

I have a work laptop of an Acer 5-15. It stopped taking a charge after being from job site to job site over a couple years. I've tested the AC adapter and get the typical 19.5V. However, I can't read that 19.5V anywhere coming into the laptop. I've tried the negative lead on the pins and the copper grounds, with red on any of the pins and get no voltage readings. I tried the negative lead on the barrel of the plug with red on any pins and still get no voltage.

Now, because I can't seem to find the exact IH5JT DC-In cable anywhere, I'm wondering what the white wire/pin might be used for here? It seems any other chargers I find are only 2/4 pin with black and reds. I wouldn't mind splicing a new jack or custom drilling plastic to fit new plugs, but I can't find 5 pin DC cables that might work.

Y'all got any input before I just have to wait for my company to bother ordering a new laptop and setting it up for me? On the clock with no other work right now LOL

Its not being detected by task manager
But its being detected by bios and device manager Im devastated i just got this laptop (No warranty) Its throwing this yellow exclamation mark.
I tried drivers reinstalling but didnt work.
It was working fine this morning i came back home after some time and when i booted it was all black.
Then rebooted saw this artifacts and it booted in windows using igpu.
I hope Gpu aint dead
Spects:
Срu: 17-13630Н
Ram:32Gb ddr5
Gpu: RTX 4070
(Sorry i couldnt screenshot)
Please help.

My Lenovo Legion 5 (2+ years old), NVIDIA Driver (GeForce RTX 3050 Laptop GPU) was forced stopped by windows due to reported error (Code 43) since the 18th August, 2026 (yesterday as of writing). Laptop's average temperature when idle is 54° Celsius, cannot check when running a game as Laptop crashes. Resulting in external monitors failing to connect to laptop, app crashing, freezing, and PC crashes.

In an attempt to fix the issue:

- Went into device manager and disabled then re-enable the graphics card.

- Checked the bios was up-to-date, it is.

- Tried to use an external ISO bootable EFIUSB to repair windows.

- Opened internals and cleaned dust from laptop.

- Attempted to revert to older NVIDIA Driver, version: 610.74

- Both Hard and Factory Reset laptop.

No successful result. I believe the issue is either the GPU is dying or a faulty GPU. Wanted to get a second opinion before going into a shop.

Image 1: Depicts Code 43 located through Device Manager

Image 2: Depicts failure to repair device and finding of Log file

Image 3: Depicts Weird squares to appear in taskbar right before crash

Image 4: Depicts internals, yes the amount of dust is BAD, please do not comment on it after the fact, I have never cleaned out internals until yesterday despite intending to over a year ago because my Father said we'd do it together or we'd use the warranty to give the laptop a check over, (we didn't) and because the laptop was bought with parents money and the fact I was a minor at the time my parents did not allow me to do any internal cleaning or any self repairs. Yes, in hindsight I should have just done the cleaning anyway.

Lastly, if the is any non-anonymized images or details please let me know, I'm still new to anything PC related.

Thanks, Spot.

I have tried almost everything, from downloading audio drivers from Acer, troubleshoot audio which GetHelp cant resolve (even their agents unable to do anything), no damage to the laptop as far as i know. Speakers and wired earphones unable to work, except for bluetooth device. Any solutions? Thanks.

Hello, I just bought a pc not too long ago and it came with windows 11. A few games I want to play require secure boot but my pc crashes when I enable it. I’ve been trying to find a solution for it and I have just given up. I was wondering if downgrading to windows 10 would fix my issue while simultaneously not causing anymore issues because I wont need to enable secure boot anymore. Thanks

Pc: https://www.walmart.com/ip/17172670195

How many updates will i have to go through? Why is it still sitting at 0%? Is there anything i can do to speed up the process? Idk im still trying to figure out this whole laptop thing. My brother said I needed to update it

Capacitor blew..Is this fixable

The issue initially arose while playing Valorant and has since occurred frequently. Despite attempts to reset, an error message indicates that no reset has taken place. Is there a method to resolve this without visiting a service center?

My fan/pc has always made noises in general but I dismissed them because my PC is cheap and a prebuilt, but today I decided to clean it with an electronic duster and got scared when I heard this noise, it was unlike any I’d heard before. Is it something I should be worried about?

It’s a HP M24fe FHD monitor my operating system is windows 11

Instead of starting up when plugged in, it displays this black screen. Theres no damage to the screen itself and I’ve only had it for a few months so idk what the problem could be. It was brand new

multiple keys are not responding (B, F, G, R, T, V) and some stop responding briefly until pressed enough (O, L, down arrow key, 9, period). pressing F, G, and D at the same time also causes PrintScreen to respond, even though two of those letters themselves don't. i don't remember changing any keyboard settings since i got this laptop (late 2024), and all of the keys themselves are clean and are not stuck. i've tried various fixes between restarting my laptop, enabling and disabling toggle/filter keys, reinstalling my keyboard drives, and etc. i'm at my wits end, i use this laptop for work and school and i really can't afford to buy a new one right now nor will my parents pay for repairs

I installed Linux as one of my friends suggested and I deleted win11, I now don't want to use Linux anymore and every single time I try to download win11 this happens, I have no idea what I am doing wrong, I installed the iso file from the original source, used ventoy as a tutorial said, I did everything correctly but for some reason this keeps happening I tried everything, and when I try to wimboot it goes to windows installer and it says I don't have drivers, can any1 help?

Pc specs

Os as of rn:mint

B550m

Ryzen 7 5700x

3060 ti

I've not been able to boot into my Windows 10 HDD, Every time I try to boot into it I get error code: 0xc0000225 , Windows Recovery Enviroment and SupportOS recovery do not load and I cant even mount my drive, I dont really have any "important" data like taxes or smth but I still want to recover a few files, I can boot into a fedora live usb, The file missing is Winload.efi , I would just use photorec but I don't have a spare 1tb HDD/SSD , Is there any way i can recover just the files I need?

I got my ssd changed a yesterday as it was showing problem boot not found from a local repair shop he charged me 8k for it saying its a samsung high end 500gb ssd but now after installation it i came home dug in and checked using crystal disk info where its showing me its a wd pc sn 740 (i do not have any knowledge in all this technical stuff) and now he is saying ki “properties mai dikhega alag but Samsung ka hi hai app open karke dek lo” a bit stuck any advice and if i go to him he will take opening charges 1k and what if its actually true its Samsungs but claude is saying its not possible and the repair shop is scamming

been stuck for 15 mins now. Fix?

im not understanding what i am doing wrong 😭 i got my flash drive, plugged it into a different laptop to download my wifi drivers from the asus website (my motherboard is an ASUS Prime B550M-A WiFi II AMD Micro ATX Motherboard with PCIe 4.0, WiFi 6, ECC Memory, HDMI 2.1, RGB Header ). then i unzipped the file while still on that laptop because the first time i tried i forgot to unzip it and it wouldnt let me unzip them on my pc so i had to go back and retry. after i unzipped those files i brought the flash drive back to my pc and tried to run the exe/application, it gave me the option for it to make changed to my device and i chose yes. nothing followed so i restarted and im still in the same spot. i don’t want to pay another $100 for a simple problem i can fix myself if i learn how to. i struggle with this tho😭