r/AddiesDive

I ordered an Addiesdive watch, but when it arrived, I found multiple specks of dust inside the dial/crystal. I contacted Addiesdive support and provided photos of the issue.

After discussing the matter with them, I returned the watch. The original refund was processed, but $10 was deducted from the refund as the original shipping cost. I also ended up losing around ₹500 in forex markup charges across the original payment and refund.

Addiesdive did not arrange a pickup for the return. Instead, they told me to arrange the courier myself and said that they would reimburse the return shipping cost through PayPal. I paid around ₹300 ($3.14) for the return shipment and waited 12 days, with August 10 given as the expected reimbursement date.

On August 10, instead of the promised PayPal reimbursement, they said they could not refund the shipping cost and offered me a $10 coupon.

Has anyone else had a similar experience with Addiesdive after receiving a defective/QC-issue watch?

Really happy with this watch overall. It looks even better in person and has a nice rugged, military/field-watch style. The dial has a lot of detail but is still easy to read, and I really like the black case paired with the tan strap.

The watch itself is a little bigger than I was expecting, but surprisingly it still fits well on my 7-inch wrist and doesn’t feel overly large once it’s on. The strap is also way longer than I expected. There’s definitely plenty of extra length, especially if you have an average-sized wrist, but it’s comfortable and matches the watch perfectly.
The packaging was also a nice surprise. It came in a sturdy protective case and everything was well presented.

Overall, I’m very happy with the purchase. If you like larger military-style watches with a unique dial, this one looks great on the wrist.

I admit I’m a sucker for cheap watches but the Addiesdive MY-H3-2Q (very fun reference number, lol) is pretty damn great in general but the lume punches above its $50 price point