No ADA access.
I’ve been riding the Amtrak steady from Homewood,Illinois to Carbondale, Illinois for a good couple of years. This year being more than others.
The Homewood station is un-manned, and they have an entry ramp or stairs to get down. However, to get back up there is about roughly 40 or more stairs.
They have an elevator to get to the platform but it’s been out of service for months now. I have some walking difficulties and also mobility issues.
When I take this train I’m usually gone for 5 days minimum. I’ve tried packing lighter, I’ve adjusted my arrival times to get there in time but I just have to ask…
Is this even legal? What about someone who is wheel chair bound of full on disabled?
What happens if I or someone else falls?
I’ve already busted some of my luggage and broke some parts because I just can’t do it by myself sometimes.
I’ve contacted them about it, and their only response is basically… “We suggest going to the Chicago or Kankakee stations.” Those are almost over an hour away from me while the HOMEWOOD station is 13 minutes away from my house..
I love Amtrak, when I get onboard and moving it’s never an issue. On board staff is awesome!
I’m just fearful that myself or many others may take a tumble down those stairs. I just don’t understand how they can have their set up like this!
Is there something I can do about this? Is there maybe someone higher up I can see about this?
If anyone has any type advice about how to try and go about this, I’d love to hear it!
Thank you for reading!