

Shopee Japanese store apology voucher
I am really surprised today na nakatanggap ako ng 4k pesos worth of store voucher from a Japanese seller dahil opened box ung nabili kong item sa kanila compared to their description na unopened siya.
Context:
Recently purchased an Anime figure worth 4.2k sa store na to, asked if it is brand new sa seller, confirmed it is unused pero nung dumating opened box na siya pero mint looking pa din and mukhang binuksan lang at di nadisplay.
I ended up giving them 3 stars sa review including ung reason why, they ended up messaging me a day after asking if I would accept partial refund. (Based daw sa internal investigation nila, ung nasend saken is ung opened box instead of the sealed one, so dun sa mga may balak ifake review bomb sila for vouchers, pls stop)
Di naman siya sobrang big deal saken kaya ang sabi ko, store voucher will do instead of refund, di ko naman ineexpect na bibigyan ako ng almost full refund as a store voucher.
I am expecting only a 500 pesos voucher max, not 4000 pesos.
Note: I ended up updating my 3 star to a 5 star review.