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r/AnyDesk

▲ 5 r/AnyDesk

Recent Changes to AnyDesk license

I moved from Teamviewer to Anydesk because of how Teamviewer was treating free users who were not making money from the program.

For a while, AnyDesk was fine.

But it seems like in the last few weeks, an orange banner was started appearing in the top of AnyDesk's interface, which says:

Free License (non-professional use) - Start trial license

The banner is annoying, but whatever. The major thing I've noticed is that Anydesk is now kicking me out of my session after a short period of time. As little as 15 minutes. And tells me it's a "license limitation".

I've gone to AnyDesk's website to make sure my ID is whitelisted as a free user. Yet I keep getting the disconnect.

And I've grown tired of it.

Is this now the new norm with AnyDesk? Am I going to need to just switch again?

I'm not buying a license just so I can connect to a personal hobby machine a few times a day. If I was in business and this was part of my income, fine. But not for a damn hobby. Especially when there are other free alternatives as well.

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u/usrdef — 4 days ago
▲ 18 r/AnyDesk

BE AWARE YOU MUST WRITE IN TO CANCEL YOUR AnyDesk AUTO RENEWAL

Write in a formal email to cancel the auto-renewal of your AnyDesk plan if you are reading this.

I'm wondering how many people have been caught by it.

I'm an individual user bought an AnyDesk subscription last year for trial as I work in software industry, turned off auto-renewal toggle right after the subscription and removed my credit card, just in case of such thing happening. However I received an email upon the end of my subscription saying that my plan is about to expire (which was as expected right cuz I alr opted out the auto-renewal). So I left it without any response. HERE COMES TO THE FUNNY PART. Invoice started to come in for my "next billing cycle" 1 day before my plan expired so I was confused and sent a support email. AnyDesk then claimed that I did not tell them to cancel my plan 30 DAYS BEFORE my next billing cycle, so my plan HAS TO be extended one year later to 2027.

I have tried to argue that I alr did that (otherwise why did I remove my card) but they claimed that my "setting" was not working in the portal and I must WRITE IN to tell them. And because I removed my card and my payment was not gone through, they immediately deactivate my account and I was not able to login to the portal to find any prove or use any service.

https://preview.redd.it/qfyqwy955sah1.png?width=1420&format=png&auto=webp&s=ca4bc10e912da8021f8d552bf4416be891437772

Long story short, now they sent in debt collector to request FULL YEAR amount plus the debt collector serivce which is USD 700+ in total, and they refused to pro-rate or early terminate my contract and threatened to take legal action if I refuse to pay in 7 days. And apparently no negotiation can be discussed here.

I'm now seeking EVERYONE's attention to immediately check if you are in the same situation and remember to write in to their support for termination, to avoid such thing happening.

And for anyone who has haddled this before, please tell me what to do. I don't want to pay for service that I never use in a single day.

u/Glass_Bluejay3073 — 4 days ago
▲ 2 r/AnyDesk

Hi, I'm a Mac user and I don't want to use AnyDesk anymore, but I don't know how to completely uninstall it without leaving any traces. If anyone knows how to do this, please help me.

I found a hidden folder in Macintosh HD > Users > username > .anydesk

I’m not sure if that folder is also part of AnyDesk, so I don’t know if I can delete it. In the video, I show everything inside that folder to see if anyone can tell me if I can delete it completely.

u/KevinPackards — 5 days ago
▲ 10 r/AnyDesk

Ridiculous Pricing

The "Personal" license of AnyDesk is $30/month while a Small Team "Business" license is $50/year (~$4/month)

Who in their right mind would pay $30/month for the Personal license? You're paying more than 7x more for the same thing. Anybody paying for the Personal license is literally wasting money for no reason

EDIT: I misread the Small Team pricing, but $30/month is still insane for personal use. I understand wanting to profit, but there's no way $5/month for a personal use license wouldn't still be profitable.

reddit.com
u/SlendyMcTendies — 6 days ago
▲ 7 r/AnyDesk+2 crossposts

Can we access one mac with another mac similar to anydesk

So me and my frnd have macbooks
And we are staying different cities rn
I want to do project in his laptop and didnt find any good way to do

Have tried facetime screenshare but its not that effective

Help me with other options

reddit.com
u/Melodic-Carpenter553 — 6 days ago
▲ 3 r/AnyDesk+1 crossposts

Need some help trying to uninstall AnyDesk EaseeRemote

I do not remember installing this, but I was downloading some mods for a game online, so maybe this could be a reason why. When I try to uninstall it on Apps > Installed apps, I have an option to uninstall, but it asks me, “Do you want to allow this app from an unknown publisher to make changes on your device?”. I am hesitant to answer either yes or no because I am concerned if this is malware, or some kind of Trojan.

It doesn’t also appear in my file folders, I only see it in my apps. I can send a photo through dm’s as well.

u/Playful-Permission-4 — 8 days ago
▲ 2 r/AnyDesk

Keep on getting "Disconnected from AnyDesk network" after reinstalling Windows from scratch

After a fresh Windows install, I am unable to use Anydesk. I can't sign in (the request times out) and I can't get an address or connect. I've rebooted, added exceptions in my firewall for AnyDesk (which I've never had to do before). I have a good internet connection and all of my other devices can connect to AnyDesk. What is going on and how can I fix it?

reddit.com
u/theonetowalkinthesun — 9 days ago
▲ 2 r/AnyDesk

How do I bypass the android screen share - Unattended access

I'm trying to remote control my device at home while I'm at work but my a33 phone won't let me have full access without manually clicking on screen share on the a33 that's at home. Does anyone know how to bypass this?

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u/Recent-Ad8165 — 13 days ago
▲ 2 r/AnyDesk

We have sent numerous emails to "support" but received no response. Please provide support. We have made the payment, but the account is not active.

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u/Oxobis061 — 11 days ago