r/Bluebeam

I really hope this company figures it out as it's made it nearly impossible to work with the Bluebeam team.

- Invoices are not being published for weeks or ever after a purchase

- Call hold times are well over 1 hour

- VM offering, when selected, they state sorry our mailbox is full...

- When a call gets connected, the agent will hang up sometimes immediately (I have had a guy ask how I can help, I speak...click)

Why does it have to be such a hassle to get the expected service? You buy something; you get an invoice... I'm chasing every 2nd or 3rd one and waiting on hold for hours.