r/Club_Med

Going to a Club Med for the first time in December, headed to Miches.

Have a question about the minibar in the room.

(I understand its just water and sodas)

Do they refill it daily?

if so...

Can you request certain drinks?

Thanks in advance ! Looking forward to my trip.

Heading to Cancun with an almost 3y/o later this year. I’m having some anxiety about it, which is silly, because the whole reason we booked this trip was so my husband and I could have an actual vacation!

Our toddler is not in preschool or anything, I’m a SAHM. He’s very social and I’m not worried about separation anxiety on his end, I’m going to be the more worried one!

Is the toddler club very safe? He won’t know how to swim, so I’m imaging he won’t be going to pools or to the beach in the kids club… right? I guess I’m unsure how it works when the kids are so little and there is more of a drowning risk.

If I want to come and check in on him, is that pretty easy to do, or are they out and about all day long? Can we drop him off and pick him up throughout the day, for example he just does the morning there and then we grab him for nap time, or does he need to stay all day?

I’ll be staying at Club Med Charlevoix in a few weeks. How is tipping handled? I understand it’s not expected but if I tip baggage handlers, room service, bar staff, do I tip in US dollars or Canadian dollars? First time at Club Med and Canada so I want to make sure I get this right. Thanks for any insight.

I discovered Club Med during Covid and fell in love with the establishment. I am a gold member and this would be my fourth Club Med in last 4 years. Needless to say that I was VERY excited about coming to South Africa.
So when the bookings opened in January, I was told that I was the first American to book this experience.
I have always been a deluxe room customer so I requested the same while booking club med Beach and Safari. I had to call to make this booking because on their website there is no way to book this.

While booking, I was told to not worry about the room nomenclature since this is is a new concept/ establishment for Club Med.
Hence when my reservation said “ superior” I called again in June to confirm.
Once again I was told that the room is comparable to Aquamarina at Cancun ( which has one master room and bathroom, one kids room, one toilet in the hallway and separate shower/ tub in the kids room)

We got here at the beach today and to say I was misled about the room size would be a very true statement.
The superior room has one bathroom with no toilet and a kids room with a hallway toilet. In addition, the room is far away on a massive hill away from everything with a lukewarm view and tiny balcony
While booking I was told that I had a room on the right side building when looking from the beach, with a big terrace close to the beach and all the other amenities ( so when the weather was bad , we didn’t have to stay out in the storm for long)

Which brings me to today - the day of our checkin - Despite bad weather, we came to the beach with such high hopes after an amazing safari experience.

When I complained and shared what has transpired, I was told that there is nothing that can be done since they are fully booked. Once again, I was told that the facility would be at 60-70% capacity for the first three months so for the room management to tell me that they are fully booked just doesn’t seem right.

I feel cheated and just wronged!!!

I spent close to $20k for a 10 day vacation to ensure that I had a big room, with wide terrace and two toilets/ showers ( since being near the beach gives me digestive distress). The vacation is to also celebrate my milestone birthday on Aug 14.

I have been such an advocate for club med and have convinced 6 other families and friends to join the “club”, but I think I will warn them instead now.

What would you do in my position ?

I am not sure if I will be returning after today. While I didn’t expect a room change right away ( I offered to pay for a upgrade btw) the lack of willingness to make up for wrong communication is not acceptable.

Would appreciate any recos in dealing with this situation

Thanks

Hello all,

looking for some tips and have some general questions, first time to CM Cancun.

Dec - are we safe from seaweed on the beach?

Is it windy on the balcony if we live oceanfront in the aguamarina buildings?

Can we book activities and restaurant before arriving on the app?

Are there any indoor play area for toddlers if we are NOT enrolled in the mini club? (as we don’t require daycare services)

the transport options give seems a bit expensive, is it worth it or can we just book taxi/other private transport services?

is it easy to get to some safe/touristy areas outside of resort?

can we bring our own pool floats?

mosquitos/other bugs an issue at all being oceanfront?

thank you all!

Je me pose une question depuis un moment et je suis curieuse d'avoir des retours de ceux qui sont concernés.

Le Club Med a un "Club Ado" bien pensé (11-13 ans / 14-17 ans) : des activités, des soirées, un vrai espace pour se retrouver entre jeunes du même âge. Mais une fois qu'on passe 18 ans, tout ça disparaît d'un coup. Soit on se retrouve dans le "tout public" avec les familles, soit il y a bien quelques resorts "adults only", mais ils sont clairement pensés pour une clientèle plus 25-40 ans, en couple ou en solo qui cherche du calme — pas vraiment un espace pour des jeunes adultes qui ont encore envie de rencontrer du monde et de faire la fête un peu.

Du coup je me demandais comment ça s'était passé pour vous. Est-ce que vous avez continué à partir en Club Med après vos 18 ans (avec vos parents, vos potes, ou seul·e), ou vous avez arrêté à un moment ? Et si vous avez arrêté, c'est plutôt parce que l'ambiance "avec les parents" vous saoulait, parce que vous pensiez que ce serait plus pareil sans l'esprit ado (les rencontres rapides, les soirées, le groupe qui se crée en quelques jours), ou parce que vous êtes passés à d'autres formats de voyage ?

Et question un peu plus hypothétique : entre 18 et 23 ans, on a souvent encore cette envie de rencontrer du monde vite et de s'amuser, un peu comme à l'ado, même si on a beaucoup plus de liberté qu'à 15 ans. Un club pensé pour cette tranche d'âge, avec un vrai espace pour se rencontrer et des activités/soirées organisées mais plus de liberté que le club ado, ça vous donnerait envie d'y retourner ? Et jusqu'à quel âge vous pensez que ça vous intéresserait avant que la vie active / le couple installé / les enfants prennent le dessus ?

Merci d'avance pour vos retours, ça m'intéresse d'avoir un maximum de points de vue différents !