r/Cogeco

Had a huge power surge from some junctions getting struck by lighting the other day. Have not had internet/cable since. Both me and my landlord have talked to Cogeco, but we've been told there's no outages and that we're connected, yet... we're not? Even neighbors around my block haven't had internet since either. Got a replacement modem incase it was that, and even tried new coaxial cables. But it still just sits on trying to connect to up-stream which our neighbors do too. Friends in the city have the same issue. How is this not an outage?

I had Cogeco 2 gig. It worked fine. Was Very Stable. Epico was terrible.

I switched the Bell Fibe for the Television. Turns out Bell sucks too. Not as stable.

going back to Cogeco - My Question is two fold. Can I still get a Cogeco HD Box or is Epico the only Option?

Also Does Cogeco have anything faster than 2 gig

2 channels (that I know of) are currently experiencing "technical difficulties " but as always when I check for outages in Oakville everything's fine. Glad I have TSN because one of the channels that's out is Fox which is airing the Portugal/Croatia World Cup game.

My elderly (80+) parents had a lightning strike and fried several electronics in their subdivision. My parents needed their modem replaced. Cogeco sent out a technician, who replaced their modem and told them that the hue bridge was a Bell device, and not needed to work with the Cogeco modem. They took the bridge, but left the power cord. My mom then called me, wanting me to set up her outdoor lights for Canada Day but couldn’t connect to Hue. I came over to trouble shoot and discovered the missing bridge.

Whether this was done innocently or intentionally, what are the chances of being reimbursed for the bridge that was taken?

We are going to be moving back to Burlington and take possession on August 12th. Looking to get 1GBps Internet w/Unlimited downloads along with the Epico TV service. Anyone know of any good promotions for new customers or returning customers?

Right now I have 1g symmetrical service with cogeco. I got an email stating I could upgrade to 2gig symmetrical for $5 more a month. I had concerns that my modem is only a 1 GbE copper port but their support says it will work with 2GbE. Obviously this is incorrect. Ideally I want a modem with SFP+ that i can put in bridge mode. 10Gbe copper port is second best solution as my router is all fiber and right now I am using a copper to fiber adapter for my router.