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Contabo’s “ContaBro” support is awful — no live agent access for 2 days
▲ 13 r/Contabo+1 crossposts

Contabo’s “ContaBro” support is awful — no live agent access for 2 days

I have been trying to reach Contabo support through their “ContaBro” assistant, but the experience has been extremely frustrating.

For two days, during normal business hours, I could not get connected to a live agent. The bot keeps acting like a gatekeeper instead of actually helping or escalating the issue.

For a VPS provider, this is a serious problem. When customers have account, billing, networking, or server-related issues, they need a clear way to reach real support. Waiting around for days while a chatbot blocks access to a human agent is not acceptable.

At this point, my experience with Contabo support has been very poor, and ContaBro has made it worse rather than better.

u/AliAliyev100 — 9 days ago
▲ 31 r/Contabo+3 crossposts

Heads up! Yet ANOTHER vulnerability (Dirtyfrag)

Fucking hell, this week has been brutal

As of now, there's NO patch for kernels right now, but a one line fix

The vulnerability:
V4bel/dirtyfrag

The fix (as root) 

sh -c "printf 'install esp4 /bin/false\ninstall esp6 /bin/false\ninstall rxrpc /bin/false\n' > /etc/modprobe.d/dirtyfrag.conf; rmmod esp4 esp6 rxrpc 2>/dev/null; true"

reboot

Patch your shit

reddit.com
u/twhiting9275 — 14 days ago
▲ 1 r/Contabo

Contabo VPS severe performance issue returned after migration (disk I/O related?)

I’ve been running a Contabo VPS for 2+ years and haven’t had issues like this before, so I wanted to check if others are seeing something similar recently.

Over the last couple days I’ve experienced:

  • Minecraft server dropping from stable 20 TPS down to ~6–14 TPS under no load
  • SSH becoming noticeably delayed
  • Slow service startup times
  • General system-wide sluggishness

I checked disk performance with iostat and saw write latency (w_await) consistently in the 100–500ms range, which is far beyond normal SSD behavior.

I opened a support ticket and my VPS was migrated to a different host.

After migration:

  • Performance immediately returned to normal but honestly not quite as good as it was about a week ago- (~20 TPS, no lag)

However, shortly after (about a day later i checked back again):

  • The same degradation returned (~15 TPS under no load)
  • Similar symptoms reappeared

So the pattern is:

  • Severe degradation
  • Migration fixes it
  • Issue returns again

Given this, it doesn’t seem consistent with typical “noisy neighbor” behavior, especially with the disk latency observed and the temporary recovery after migration.

I also noticed there are ongoing security-related updates and backup system issues on the status page, so I’m wondering if there could be broader infrastructure impact.

Has anyone else experienced similar VPS performance issues in the last few days?

Trying to determine whether this is isolated or part of a wider issue.

reddit.com
u/iphonein2008 — 13 days ago