r/ConvergePH

Naka receive ako this day ng email from converge na inadjust at ibinalik nila yung 100 mbps speedboost na tinanggal nila sa connection namin noong august 9.

Noong august 9 kase nawala yung 100 mbps speedboost namin nung nawalan ng kuryente noong gabi ng august 8 so nag email ako sa converge kung anong nangyare. Although ilang araw naghintay positive naman yung result. Ibinalik nila yung 100 mbps speedboost. Nag speedtest ako and nasa 450 mbps na ulit yung speed namin sa wlan versus dun sa 350 mbps nung nawala yung speedboost. Di ko na try sa lan since walang lan port yung laptop ko.

Thanks Converge.

Hello po, I had Converge installed at my old unit however I was having trouble transferring it to my new residence.

I gave Converge a period of at least a week or two for transferring my wifi before I was going back to my province for a month. However, despite their 'timely' responses, they only gave me a proper response after I went home a few days later.

My issue is I'm also still under the lock in period but I want to ask if this situation is a valid complaint so as to not pay for my current Converge bill + stop using the service entirely without paying for extra fees. Because even if I go back to Manila, I don't want to deal with any more delays for my new connection because I realize it is just easier to get a new one.

Thank you for your responses.

Close to 24hrs since no internet (LOS) in our area (Pasay, Malibay), didn't saw any advisory regarding this on their social media.

Tried calling to Click2Call and it does says there's an outage in our area. So is it legit or it's just an automated blanket response to connectivity problems.

Stressing out that maybe there's a chance some NAPbox shenanigans happend.

Hello, ask ko lang po saan pwede mag report about sa converge agent na hiningian ako ng 8k para daw sa excess wire

hello, pahirapan ba talagang mag-deploy ng technician? I've been requesting since last week, 3-4x na din akong bumabalik sa office pero wala parin. anyone experiencing the same issue?

sampaloc manila area po. kami lang ba nakakaexperience? grabe kanina pa itong umaga

Anyone from cubao experiencing LOS?

It's been a week and a technician came twice replacing the modem and there's still no WiFi.

Balak kase naming palitan yung huawei naming wifi router kase di sya supported ng mesh wifi as we might need a speedy mesh around the house and is it plug and play ba? wala na bang kailangan sa converge when changing the router ourselves? Thank you in advance!

Sa mga nawalan po ng internet and sinabihan po na NAP box ang problem. Gano po katagal bago po naayos yung inyo? Lagpas 1 week na po kasi kaming walang internet e.

Sa Quezon City po ung converge ko at paputol ka sa Las Piñas Business Center ang internet. Pwede po ba yon? Duon kase ako lilipat. At ano mga kelangan ko dalhin pag mag papaputol?

Asking for help if anyone experienced website blockages with converge. They banned all of the manhwa sites I read from and does not work even on incognito. It started last month and still trying to find solutions or work around with this issue.

Is converge having problems with the connection right now? I've been restarting the router multiple times now.