r/Corsair

Hello. i just switched over from my H150i Elite AIO to a Titan RX AIO (both 360) and noticed some strange things.

the H150i had lower coolant temps(right around 32 C at idle), but higher actual CPU temps (roughly low to mid 40's C-mid 50's C at idle). the Titan is the opposite, with the coolant temps being in the lower to mid 30's C at idle, and the CPU temps being in the upper 30's C to low 40's C.

the coolant temp in the Titan also fluctuates alot more (within a degree or 2). the H150i was usually very flat on the temp graph unless I was playing a game (duh) or had just closed a game.

I know the pump in the Titan is "improved", but is this expected behavior for a Titan RX 360? i should also mention that the case i have is the 5400 air LX, so the air pushing through the rad is at the front and going out the side cutout.

I'm probably reading way too much into these numbers, but it's a bit of a shock to see those coolant temps flipping around so much.

I see a ton of terrible Corsair support stories on here. I wanted to share a different experience I had just to balance it out.

Had a Corsair Vengeance RGB 64GB (2x32GB DDR4) that was gifted to me years ago. One stick gave my pc reboots since day #1 so I was using it on and off. Always thought it was some compatibility issues with my mobo. Got to know about MemTest and tested it out a few weeks ago - it would abort at 58% from sheer error count lol. Kit was probably 3-4 years old easy. The person who gifted me this was no longer a part of my life and there was no way to reach out to them for receipts.

Submitted a ticket in late April with no expectations.

Timeline:

• Apr 22: Submitted ticket, explained everything honestly.
• Apr 23: Was asked for some pictures and some other information. RMA approved within 24 hours.
• Apr 25: Agent Wayne L (GOAT) confirmed everything, and kept me in the loop
• Shipped the bad kit back somewhere around Apr 28
• May 4: Replacement shipped
• May 7: Delivered at my door (3 days from Taiwan to WA, US lol)

Genuinely hope y'all also have good experiences like this 😸 (not sponsored)

I submitted a ticket to corsair after buying the corsair scimitar elite wireless se

First day no response, second day 2 emails, today one email not addressing my issue, but thanking me for sending over the information. I ask to be escalated because I have been troubleshooting for 3 days. I get into a chat with a supervisor who let's me know that although their own chatbot has graciously helped me by feeding me false information, that my issue is a matter of difference in their slipstream connections. The scimitar elite pro only does a 1:1 set up but doesnt advertise any changes their bot says it will work with the components I have, googles ai sites corsairs website when telling me it should be possible and after I again list each peripheral I intend to use with multipoint, it tells me it cant understand why my connection set up is not working. I was told something to the extent of "this will be brought up to our marketing team." No response after that. I sat waiting patiently for my questions to be answered asking about what the next steps to take were, as I have no use for a wireless mouse that suffers from interference within its own ecosystem of peripherals from literally 7 feet away (its a living room set up). No answer chat went dark so I asked the bot again if the scimitar should work with multipoint, specifying again the exact model it is and am told "no it does not." So just to be sure I asked which mice are compatible with multpoint slip streaming, it told me that the scimitar elite wireless was, so I asked is there a difference between that scimitar and the one I own. It told me a couple of differences but then once again stated nothing about the multipoint slipstreaming being different. Just that it had slipstreaming on both that allowed connections between the mice and other peripherals.

Very frustrating. Please escalate me to a different supervisor, I reinstalled reddit for this because I think its wrong that im now stuck with a 139 dollar mouse and no clear answers. Ticket number (2008988386)

Considering the Vanguard 96, but I’m sick of an all-black setup, it’s a bit gloomy on my black desk. If I were to get this keyboard, can I order just any normal profile keycaps and swap them out? Would it mess with the rgb showing through?

Since weeks I am writing to the customer support and receiving one email a day.

Case being escalated to 3 different people.

Still no one is taking a decision.

I had to do a return for a defective RAM (worth 1600 dollars), rma #2008974631>

1. Their chatbot messed up the UPS label.
2. The package was delivered to another person.

Everything is documented and clearly stated. I used their label, and UPS tracking says the delivery to a different person name in another place.

Neverthless they are just telling me to wait and case being escalated since 15 days to different people. I receive just one email a day telling me to wait.

This support is a joke

Is it possible to change the RGB color of each individual fan and pump for the iCUE AIO?

So I bought this used rm1000e 2025 in the UK and the seller was kind enough to give me his original receipt, I was wondering if Corsair would honour it in this case.

Hello, I may seem to be impatient but I have a H150i Elite LCD XT 360mm AIO that originally had some issues with the software crashing my GPU but I noticed that my CPU temps were much higher than they normally would be even at idle.

I had the cooler since 2023, went from AM4 to AM5 late 2025 with some fresh XTM60 and my temps had never really gone above 80C but I would easily hit 90C on harder loads and stay the after it returns to idle with coolant temps hardly going up. So I sent my reply to support to change to RMA as the tubes felt the same rather than one being warmer than the other. I had replaced the TIM with XTM70 twice to no avail.

The original ticket was sent on Sunday and I did get a single response back yesterday afternoon only asking for my address but nothing afterwards.

Is this common for responses to be one after 48hrs? I am still waiting for a response back today but nothing. I recall many years ago it was much quicker after send a response back and I would like to get this sorted out before the long weekend to possibly get a new AIO in sooner rather than later.

Thank you!

I had a PSU fail today and I can't start an RMA process because the chatbot agent keeps failing at the step where I select Advanced RMA. Keeps saying disconnected and to refresh and start over which I have done 3 times. A simple form would have been easier.

And since the forum is shutdown and they don't have a phone number (other than voice mail), how do I even contact them?

I keep getting connection error. I've tried multiple computers and browsers. Is there an e-mail where I can submit the RMA?