r/DeckSupport

I’ve been in a very bad/weird spot with my steam deck. I’ve been having this storage issue where my deck would say it has too much storage and cannot run properly. I have no games downloaded onto my internal storage and have no idea where this massive pile of storage could even come from. I ignored it for a while but it got to a point where very little could even run on my steam deck and I couldn’t update it. I tried looking EVERYWHERE to see what to do but I couldn’t remove this data, so I opted for a factory reset since I heard it would uninstall all data off of my deck. Everything worked perfectly fine but when installing steamOS this message pops up.

I tried doing that thing where you hold the volume down button and the three dots but it keeps just happening. Am i screwed? I just want my thing to work and I feel like I’m losing it. : [

I tried to reimage steam os and booted from my usb and then got this error on the last slide, this is even before it asks me if I want to reimage, any and all help would be greatly appreciated! Thanks

Hi everyone, my steam deck stopped charging. Each time I started a game it when plugged in (only moving very slow from 0 percent even after being plugged in) I tried to hard reset. Now I have this screen and I’m scared all my game data from this year is gone. If anyone can help, please let me know what to do. I am not at all good with the tech side of this.