r/Dreame_Tech

Trying to decide whether to buy X60 Ultra right now.

My apartment is mostly hard floors and I have one cat, so there’s always fur, litter, and dust around. The main things I care about are obstacle avoidance, smart mapping and navigation, and just having something as hands off as possible for daily cleaning.

Do you think the X60 Ultra is worth the extra money, or is the other models already good enough?

I honestly hope I help at least one person out there. DO NOT buy a Dreame product. I had so much faith that I did the necessary research and came up with the “best” option when I purchased my X50 Ultra.

It has so many problems I honestly can’t even use it.

Switched from a roborock that had ZERO problems except for it wouldn’t avoid pet messes so we decided to switch to one with a camera and better sensing abilities.

I’ve never been more disappointed with a purchase ever.

I’ve already had to send it to get a warranty replacement and it still doesn’t work 9/10 times we try to run it.

It gets “stuck” or clogged even though we vacuum first EVERY time we use it. It can’t find its home, it just goes in circles, hardly cleans anything, misses corners, misses edges.

We have tried every possible setting , nothing helps this garbage product.

I added screenshots of the “cleaning” history where every single time it fails. This is the absolute worst worst frustrating awful purchase I am so disappointed in myself for not just going with a brand I know and trust.

Hi r/SampleSize,

I'm a final-year business student at KLU Hamburg writing my bachelor thesis on consumer repair behavior for robot vacuums.

The survey takes 8–10 minutes and is open to anyone who currently owns or has previously owned a robot vacuum — brand and price range don't matter, and you qualify whether you still have it or not.

The study explores how owners feel about their devices and what they decide when something breaks: repair, replace, or something else. It feeds into a broader thesis on when it makes strategic sense for manufacturers to invest in repair programs beyond what EU regulation requires.

👉 https://forms.gle/ubnCxMqKdVpSgQqT8

Fully anonymous. No personal identifiers collected. Academic use only.

Happy to share aggregate results here once the thesis is complete — just drop a comment or DM.

Thanks!

Anyone know how to fix this? L50 Ultra only a few months old, the right mop pad seems to be lowered while the left is raised. I’ve tried raising it by hand, as well as doing a hard reset. It seems to be having issues docking because the mop pad catches on the dock. Is also telling me the mop pads aren’t attached when they are. Something isn’t right. Help!

Mova has released the first water connection module for the Mova Mobius 60. This module is the same as the Dreame RAW9, which is designed for the Dreame Matrix10. I assume they are interchangeable?

Well well well.

Firmware 4.3.9_3684 seems to have reduced artificial retardation. Got it via support.

We now have climbing ability 🥳

Will still prioritize threshold ramming before attempting climbing - but hey it's improved.

Update in regards to previous post:https://www.reddit.com/r/Dreame\_Tech/s/ervl0ncqOF

Using your (expensive) device does not allow you to transform my phone into an ad receiving machine !!

I already made a post here a while ago, complaining about the super weird navigation of my X50 Ultra vacuum robot. Someone recommended resetting the robot and letting it map the flat again. We did that and since then, it has generally become better.

However, towards the end of vacuuming the whole flat it now behaves ridiculously, as seen in the video. I have no idea what's going on but it does this every single time - I only caught it doing it once now for the video but most of the time (and also today) it did it multiple times in a row before realizing that there is a wall.

Has anyone got an explanation/fix?

The new L60 lineup has just been released (Pro Ultra, Ultra, PE, FE), and it feels like a shift away from “throw every feature possible into one robot”, toward something much more practical. It still has the core stuff people expect now: strong suction, hot water mop washing, dual brushes; but with less maintenance. And not every model is trying to be a flagship anymore.

Curious where people land on this. Do you actually want all the AI/avoidance/edge-case features, or just something that cleans well every day without messing with it? And if you were picking in this lineup, what matters more: navigation, battery, or just consistent performance?

L40s Pro Ultra