Epic, can we please get an "Appear Offline" mode? It’s a basic feature that almost every major online platform has, and it’s honestly pathetic that it’s still missing.

Sometimes I just want to play by myself without my friends knowing I’m online. That doesn’t mean I’m ignoring anyone. Sometimes I simply want some alone time, and I should be able to choose when I’m visible.

Another thing that really confuses me is the current "Mute" feature. If I mute a friend because I don’t want them to see my online status, why does it remove them from my friends list? That’s not what "mute" means. Muting and removing someone are completely different actions, and they shouldn’t be treated the same.

Please add a proper "Appear Offline" option and separate it from muting or removing friends. It would make the social features much more user-friendly.

There isn't a Library feature in the app, and I can't remember everything I've claimed. I'm hoping some kind stranger has a website or spreadsheet for this?

Any game, hypothetically. All other things equal, why would I choose to buy on Epic?

https://preview.redd.it/2rkwmllr1uah1.png?width=3053&format=png&auto=webp&s=cd52a09982a845925efcfe736628e50bcdeaed18

📝 Transactions Page (To see if you claimed or not)

⏩ Instant Checkout (Login to Epic Games first to use)

Item	Instant Checkout
🎮 CLAIM ALL	BaseGame
🎮 I Have No Mouth, and I Must Scream	BaseGame
🎮 River City Girls 2	BaseGame

🎮 I Have No Mouth, and I Must Scream

• ⌛ Rating／⛔ Blacklist｜None

🎮 River City Girls 2

• ⌛ Rating／⛔ Blacklist｜South Korea

With Sony announcing that PlayStation is becoming digital only could they be forced by EU or other governments to open up the system to 3rd party stores like Apple was, could it be an opportunity for Epic or others to get in and provide more customer choice for games. Just curious what others think.

https://preview.redd.it/u387q557twah1.png?width=2141&format=png&auto=webp&s=1e6b36576474f72510a404dce4aa0779ffe87dbe

I have 4 kiddos at home, and would LOVE to buy Epic games on PC, but I can't justify doing this until Epic figures out a way to share games with my family group. This could be done by locking to a single "console" (just like Xbox and PlayStation does), or a fixed family group (Like Steam does it, and my preferred choice). I can't justify buying games on Epic because of this, and only use Epic for their free games when I can grab a copy for all 5 of us. To be fair, Epic is not the only one behind on this, Ubisoft and EA need to figure this out too. Valve is the only one who has figured Family sharing on PC out. I posted basically the same thing over at r/ubisoft, and am posting it here to hopefully get some attention to this situation. Let me know if I am alone in this, or if you would like this too.

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please contact Epic Games at https://www.epicgames.com/site/en-US/customer-service and let them know.

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

Here is a google docs with some issues with solutions

https://docs.google.com/document/d/1Xg27xPCe2FO-5FhgB858tR6G57UC7ykwE9i68v_PFIQ/edit?usp=sharing

Additional Resources

We have a discord server for this subreddit. You can go to the Tech Support channel and search your question or ask your question there, again we are not affiliated with Epic so the help that can be provided will be limited. https://discord.gg/RYWZpJeRne

Here is Epic's official server status site, check it anytime you have an issue to be sure it's not a server issue. https://status.epicgames.com/

Epic's official twitter account https://twitter.com/EpicGames

PCGaming Wiki is a great site that can answer game specific questions https://www.pcgamingwiki.com/wiki/Home

⚠️ Not part of Epic Games Usual Freebie Program ⚠️

❗PLEASE CHECK THE GAME AND DEV FIRST BEFORE YOU CLAIM IT❗