r/Express_VPN

Dear All,

Background:

OK so I'm a paying ExpressVPN customer running Windows 10. I had been using the older ExpressVPN client for Windows without any issue. I believe it was version 12.104.0.128, and I'm not sure if that counts as being the 'legacy version' or not? Or was only those versions circa 10 the legacy version? It didn't stop working on 31 March 2026 (and was still working fine today) so I'm not sure if that means perhaps it isn't the legacy version?

Regardless, I happened to discover today that the latest version of the Windows client (14 onwards) offered a kill switch option that wasn't available on the older client. On the older client, there was no option to have the kill switch active when the VPN was not connected, as in when it was deliberately not connected through being turned off with the big 'Power' button in the client. Whereas on the newest client, this option does exist and is called 'Enable at all times'.

Current issue:

So anyway, I upgraded today from the older client to the newer client purely in order to get this specific feature, and this feature now works as it should 👍

However, split tunnelling has now completely stopped working for me after this client upgrade ☹️

My split tunnelling setup both pre and post-upgrade was for the VPN set to protect absolutely everything (including my regularly installed version of Chrome) except for two specified exceptions, these being a second portable version of Chrome and a normally installed version of Firefox. Thus I could use my regularly installed version of Chrome for regular web browsing, and use those two other browsers specifically (and only) for non-VPN traffic on sites that explicitly blocked VPNs. This had all functioned perfectly fine pre-upgrade, but now post-upgrade both Chrome portable and Firefox totally refuse to connect to the internet when the VPN is running, with the connection always just eventually timing out.

I've tried restarting both those browsers and the ExpressVPN client with no luck either. It's worth noting that changing the ExpressVPN split tunnelling app selection switch for those apps from 'Bypass VPN' to 'Only VPN' makes them instantly work again, but that's only with them working through the VPN and not actually excluded from the VPN as desired. But this does show that the client is correctly identifying the two specific programs in question for the purposes of split tunnelling.

https://preview.redd.it/9btu2dflpa2h1.png?width=1173&format=png&auto=webp&s=7616042a4414820355c4b9adba67bbde5547efae

I notice that in the new client there is a banner saying "The legacy ExpressVPN client uninstallation has failed" although I'm not sure whether that would be having any bearing on this specific issue, seeing as it clearly the newer version of the client running now, and the remains of the older version of the client presumably not having any confounding influence over something as specific as this.

Many thanks in advance for any suggestions. I'll obviously contact support directly about this as well, but figured it was worth posting here too in case any other users can provide input.

LH

Howdy, im just askingis there a way to get an installer program of expressvnp? I recently reset my laptop wiping out everything including my installer so im hoping i cqn find one here so i can install it on my laptop

I live in a country where they block the express vpn site so i cant download the installer from there, i still have access to my account via my mobile but id really appreciate it more to have it on my laptop as i need it for other stuff

Thanks

After being forced to update to the latest version of the express vpn windows app and having to deal with some very questionable UI changes and connection issues on top, the app now required me to login again every time I restarted my computer. Absolutely horrible user experience. So I thought let's do a quick full reinstall. Uninstalled express VPN and went to the website to download a fresh copy, website just looks overloaded with junk and services no one needs. I simply cannot find an option to download the app without signing up for another subscription. Wherever I click on download software I am brought to the same exact screen suggesting me to buy a subscription. No login option, nothing. I was on a yearly plan, but good lord this is going into a very wrong direction.

I don't want express keys, ExpressMailGuard or Express AI, I want a working VPN app which is reliable, easy to use and does the job I have paid for. And ideally I can even download it from their official website.

Hello there,

I think this may be a problem from my PC or adapter here. I installed the latest version of Express VPN for windows (up to this date) in my laptop (windows 10) and pc (windows 10). In my laptop everything seems to work OK, I was able to connect from Russia to Los Angeles 1 and San Francisco. My PC, on the other hand, connects and disconnects constantly and I can't seem to pinpoint the trouble. I am using a wifi adapter that may not be the best quality, so any suggestions here would help (this forum sometimes gives more answers than customer support).

The connection using Android app is OK in all Los Angeles locations except Los Angeles 2 (when connecting to the mobile wifi). It is also good connecting to San Francisco.

I am in Central Russia. Yesterday we went to the Victory Day parade and the connection was good too, although it was super slow at some moments.

Any ideas?

I have noticed that even when the VPN is switched off, a process called 'expressvpn-service.exe' is constantly receiving large amounts of data, usually at around 25 kB/s (which doesn't sound like much but comes down to 2GB every 24 hours). Not a huge problem where I am now; but I am regularly in places where my only connection is over mobile satellite and then this starts to count. Anybody any idea why this is the case and what I can do about it? I am not looking forward to manually switching off the process that I will then have to manually switch on again when I want to use ExpressVPN.