r/FizzMobile

Only getting LTE+ on 5g plan

I recently subscribed to a fizz 5g plan after being with bell and now I'm only getting LTE. My phone is a s20fe 5g SM-G781W and it worked with 5g on bell. I spoke to support but they couldn't help and just transferred me to some higher up technical team. While I wait on that I was wondering if anyone here had some advice. I was considering flashing a SM-G781U1 firmware hoping it was a limitation with the Canadian firmware locking bands but I don't want to risk bricking on a hunch. Thanks for any and all help.

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u/Nyxelithias — 2 days ago

Wifi Calling Coming Soon?

Chatbot provides instructions on how to activate wifi calling when asked, even goes as far to say that this can manually be activated on the agents side.

u/Poogzley — 2 days ago

Fizz fizzled too much. Goodbye!

I'll try to keep it brief.

I've decided to quit Fizz after 6 months as a customer.

Activation with them was a challenge at best. I was never able to get 5G working on my Pixel 6 phone.

Soon after, I would see constant disconnects, and I had to manually rester 5-6 times a day or I would have no data.

I never went over the data cap, how could I really? Even when data was working, I was barely getting 0.2 Mbps on a good day.

Switched to Chatr and now all my problems seem to have disappeared.

I tried contacting Fizz, but it was just going in circles and I felt like they were just gas-lighting me.

Sorry-not-sorry to GTFO. C ya!

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u/ScubaPride — 2 days ago

Once you purchase travel add ons do you need to active them?

Do I just cross the border and keep my phone on and it will automatically work? Do I need to turn on/off or activate something specific?

reddit.com
u/throwRA282828282828 — 2 days ago

Cannot call despite a Canada coverage plan

I live in Quebec, I have a Canada plan coverage for a long time, and I'm today in Ontario (Toronto) and I cannot call or receive calls at all. My wallet is 0 and I notice that from a few days ago, I have an entry in my wallet for a "Roaming call".

Here's my full plan: Data 20 GB | Network 4G LTE | Minutes Unlimited | Coverage Canada

  • Destination number  1 (416) xxx-xxxx
  • Type of call  Outgoing
  • Duration 00:04:39 
  • Pricing category  Roaming  CANADA
  • Cost $0.50

So 2 questions:

- Why can't I make call or receive call despite the canada coverage?
- Why was I charged for a call via my wallet money with an unlimited canada coverage?

reddit.com
u/akisbis — 3 days ago

Fizz et NordVPN, un couple impossible?

Depuis que je suis passé à Fizz, mes connexions via NordVPN sont très instables. Dois-je modifier un protocole sur le modem ou dans NordVPN?

reddit.com
u/taraxe — 3 days ago

Buying refurbished iPhone from Fizz

Anyone have any experience buying a refurbished iPhone from Fizz? My mom needs a new phone, and they have some good prices for refurbished iPhone 15 right now.

reddit.com
u/spoonloads — 4 days ago

Issues trying to get a new eSIM

Hello everyone, I am trying to issue a new eSIM for my line however I just get an loading screen which never seems to load, is there any solutions to this which doesn’t require me to contact support as last time they wanted me to send them a picture of my card on file which is something I really don’t want to do. Thanks in advance! 😁

reddit.com
u/justsabo — 4 days ago

Sending MMS text message with no text plan

I have a plan with voice and data, but no text plan. I do have money in my wallet and pay 5c per text as pay-as-you go.

Fizz FAQ on the subject seems confusing, as it states a text plan is required to send MMS.

So my question is, can I send MMS text if I have money in my wallet, or do I have to add the monthly text option to my plan? I presume I will pay 5c per MMS text sent if it works as pay-as-you go? Also, I presume receiving MMS works? I have nobody to test this with.

Thank you.

reddit.com
u/Logical-Sun3119 — 5 days ago

Had a Fizz trial before, can my partner still get one?

I previously did a Fizz trial before I moved, but now my partner wants to try it as well. I tried setting up another trial through my account, but it looks like I can’t get a second one.

Would it be okay if I just created a separate account for them so they can do the trial too, and then later move them onto my account once they decide to switch to Fizz permanently? We mainly want everything under one bill eventually.

The reason we’re testing Fizz first is because Telus doesn’t get signal where they work, but Freedom does, so we wanted to make sure the coverage works properly before switching.

Has anyone done something similar?

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u/HUBBYCee — 4 days ago

how does 50 dollar discount on used phone works

i got the offer of 50 dollar off any used refurbished phone how does it work meaning how does the discount gets applied

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u/PerspectiveEvery508 — 4 days ago
▲ 44 r/FizzMobile+1 crossposts

I'm quite impressed with Fizz so far!

I have been with Fizz for less than 2 months and I'm already enjoying the perks. I picked a budget plan ($15.75/2GB of monthly data) and I wasn't sure how it would go but between my referral bonus and these extras it's working out so far. I've recommended Fizz to several people already, this seems like a very consumer friendly carrier.

u/Chaos-Rainbow — 7 days ago

$29 50GB $35 100GB $40 125GB

Fizz just updated their plans to match chatr’s weekend promo.

u/Nexzenn — 6 days ago

Does anyone have any experience with the travel add-ons from Fizz?

If so, can you explain how they work? Ill be travelling to Europe later this year and need to know if i can just use my own number normally overseas or if ill need to get a temporary sim and number elsewhere.

reddit.com
u/KBranOoga — 7 days ago

Price increases for internet in Quebec

58$ for 500 and 68$ for 940. I'm glad I locked in 44$ for 400 a long while back, but C'mon. It's like Fizz isn't even trying anymore. I'm *this* close to jumping to e-box just for the better upload speed and latency (I don't play games, so this would be mainly to make work easier).

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u/Ok-Jello-8915 — 9 days ago
▲ 47 r/FizzMobile+1 crossposts

Another 100GB free?

Having just burned the last of the previous 10*10GB paid (from BF and Christmas?), today they announce another set.

I'm only seeing 2*10GB in my account now, with 89 days to redeem, but I'm sure the others are coming. :)

u/Planhub-ca — 8 days ago

Propulseur / Speed Boost

Un cadeau inattendu, un mois de 100 Mbps sur mon forfait 30 Mbps résidentiel.

Unexpected perk, one month at 100 mbps on my 30 Mbps residential plan.

Cool!

reddit.com
u/pm_junkie — 8 days ago