

Flipkart is pathetic
My Flipkart order has been stuck in transit since 14 August, and I still haven't received it.
According to Ekart tracking, the shipment reached New Delhi on 14 August and left the facility at around 11:02 AM. There have been no updates since then.
I even went to my nearest Ekart hub in Gurugram, but they told me that they haven't received my shipment yet.
Expected delivery: 20 August 2026
Tracking ID: FMPP4212196392
I've contacted Flipkart customer support multiple times, but I haven't received a clear explanation or resolution.
Honestly, does Delhi → Gurugram really take this long? The shipment supposedly left Delhi on 14 August, and it's now 19 August with no visible movement.
This is particularly frustrating because I was recently laid off and currently need the laptop for job assessments and interviews. My personal laptop's motherboard also died and it's unfortunately not repairable, so I'm currently without a usable laptop.
Has anyone faced something similar with Flipkart/Ekart? Should I wait until the delivery deadline or escalate this through the National Consumer Helpline?