
I want to cancel my order but it's shipped now, what should i doðŸ˜
I want to cancel it because I'm getting the tirtir cushion -18g as the same exact price.

I want to cancel it because I'm getting the tirtir cushion -18g as the same exact price.
Same as the heading. I am living in the one of the most expensive areas of a metropolitan, where Tira has delivered to my home for the past 2 years.. suddenly this area is out of their servicability. Wtf.
Literally crying rn. I emailed them so much because it was late. Kept waiting for 1 month and then I'm hit with this.
I placed the order for the Laneige AM PM combo (2 of them). Tira only delivered the AM product for both combos. Even the bill attched inside the package is only billed for the Glowy Lip Balm and does not mention the other product at all.
I have unboxing video of both packages.
This is pathetic. Tira sent me the wrong product, and I initiated a return. They took four days to approve it after asking for so many pictures. Now, even after six days, nobody has come to pick up my order. I called customer service, and they are telling me to wait another three to four days. What do I do now?