FundingPips terminated my account over a “Device ID” match — could my MT5 iPhone or VPS setup explain it?
My FundingPips account was permanently terminated after they told me that the Device ID associated with my account matched the Device ID of another registered user.
I appealed and explained my setup, but FundingPips said the Responsible Trading Team had completed its review and that the decision was final. They won’t disclose the Device ID, fingerprinting method, IPs, timestamps, or other technical information.
My setup was:
- I had multiple FundingPips accounts, all belonging to me.
- Each account was operated through a separate cloud VPS (HapiHost).
- I used different PineConnector licenses for the accounts.
- The VPS environments/IPs were separate, as far as I know.
- I also used the same personal iPhone with the MT5 iOS app to access my accounts.
- I did not knowingly share my FundingPips credentials with another person.
FundingPips has described the Device ID publicly as a device/hardware fingerprint, but I don’t know exactly what identifier they use.
I’m trying to understand the technical possibilities rather than accuse anyone.
Questions for people familiar with MT5/FundingPips:
- Can MT5 iOS expose a persistent device identifier to a broker/server that could be used for device fingerprinting?
- Could using the same iPhone MT5 app to access multiple accounts create a Device ID association?
- Could separate VPSs from the same provider still produce a common hardware/device fingerprint?
- Could PineConnector’s infrastructure contribute to a device fingerprint or account association?
- Has anyone else received a similar FundingPips “Shared CID/Device ID” termination?
- If you’ve experienced this, what setup were you using (iPhone, VPS, MT5 desktop, EA, PineConnector, etc.)?
I’m not asking anyone to identify the other account holder, and I’m not posting any account numbers or private information.
I’m mainly trying to understand whether there is a legitimate technical explanation for the Device ID match.
Any experience or technical insight would be appreciated.