r/GEEKOMPC_Official

We’re Sorry — Our Commitment to Affected Customers

We sincerely apologize to everyone affected by the recent issue with a driver package that was previously available on an outdated GEEKOM support page. We also apologize for the concern, inconvenience, and loss of trust this has caused.

If you downloaded or ran the affected file, or believe your GEEKOM device may have been impacted, please contact GEEKOM Support. Even if you are unsure whether your situation is related, our team will assist you, assess the device, and provide clear next steps as quickly as possible.

Where our technical assessment confirms that the affected file caused a device malfunction, GEEKOM will:

  • Provide inspection and necessary repair services at no cost.
  • Cover reasonable shipping costs associated with the repair process.
  • Replace the affected device if it cannot be restored to normal use through repair.

Please do not attempt to resolve the issue on your own if you are uncertain. Contact us with your device model, serial number, download source, and a brief description of what occurred so that we can prioritize your case.

GEEKOM Support: https://www.geekompc.com/contact-us/

We understand that an apology alone cannot undo the concern this incident has caused. What matters now is providing timely, responsible support to every affected customer and taking concrete steps to prevent a similar issue from happening again.

We are truly sorry and committed to making this right.

reddit.com
u/GEEKOM_Manager1 — 2 days ago
▲ 961 r/GEEKOMPC_Official+1 crossposts

I've been quietly running 19 VMs/CTs on a MINI PC for 2 years — here's how it holds up

u/momo1098r — 8 days ago

More GEEKOM Deals Are Here

Hey everyone,

We’ve got two community discounts coming up for anyone who’s been looking at a GEEKOM Mini PC. Here are the details:

GEEKOM IT13 Max
August 10 – August 16
15% off in the US, Germany, France, Spain, Japan, Canada, Australia, and Italy
10% off in the UK
Code: RSIT13MX15

GEEKOM A5 2027 Edition
August 17 – August 23
10% off in the US, Germany, France, Spain, Japan, UK, Canada, Australia, and Italy
Code: RDTSA510

Both discounts are available on Amazon in the countries listed above.

The two models are pretty different, so we’re curious which one people here would pick for their own setup.

What would matter most to you if you were choosing between the two?

Performance, size, upgradeability, price, or something else?

Let us know what you’re looking for in a Mini PC.

reddit.com
u/GEEKOM_Manager1 — 10 days ago

GEEKOM Went From Screens to a Real Place You Can Visit

Hey everyone,

We recently opened something we’ve never had before: a physical space where people can see our Mini PCs in person and experience the things that are hard to judge online.

Specs and photos can tell you a lot, but some things are just easier to understand in person, like the size, build quality, and everyday noise level.

For our team, opening our first store is a pretty special moment. Not because it changes who we are, but because it gives us another way to connect with people beyond a screen.

And this community has been a big part of getting us here. The setup photos, questions, feedback, troubleshooting posts, and even the occasional “you should really fix this” comments have helped us understand what people actually care about. And yes, we read those comments too.

So while this might just look like a store photo, for us it’s another way to stay connected with the people who have been part of the conversation from the beginning.

We’re curious:

What’s the one thing you wish you could test in person before buying a Mini PC?

Would love to hear what matters most to you.

Thanks for being here and following along.

u/GEEKOM_Manager1 — 13 days ago