Just got the updated contract/rates overnight for ZeroHero in Victoria, major reduction in value.
Costs up about 15%:
Daily rate 1.26 >> 1.397
Peak use 0.399>>0.429
Shoulder use 0.29>>0.33
Super export 0.15:>>0.10
I see people here and in other forums (especially EV forums) complaining about drawing from the grid when charging car or using a lot of power. In almost every case it's because of inverter limitations.
I myself wasn't across all the ins and outs of solar and batteries but we were incredibly lucky to have an electrical engineer install our system. He smoked like a chimney and left butts all over our garden...but he was incredibly knowledgeable. He upsold us on an extra 5kwh inverter for our system (13.3kw panels and 49.8kwh GoodWe battery) and I'm so thankful I listened to him.
If you've got a decent size battery, a 10kwh inverter, and over 12kw of panels it's worth investing in a second inverter.
Edit: why the fuck can we only edit the post's body 😂 Suze??
Have a sigenergy battery and system which has been working well with GloBird for a few months under zerohero plan.
Today though, it started charging the battery at 1103, and then promptly stopped charging so I’m stuck with 5% charge and paying for peak rates!
Did that happen to anyone else?
Same export, massive difference.
$1 less…
I signed up recently, and my understanding is that I get 50 kWh / day ZEROCHARGE but something on a WEB page hints that there is actually a monthly limit corresponding to 50 kWh / day.
++ ZEROCHARGE feature is limited to 50kWh per day based on standard 28 day billing cycle.
Just read my contracts* *and saw no mention of this.
Also, on the app, the billing info for a recent 71 kWh day suggests I owe $6.42 for that charge.
Am I wrong to expect that this will be fixed up at the end of the 28 day billing cycle?
The biggest problem I have with zerohero is this no using the grid between 6 and 9. My inverter has brain farted 4 times and drew the tiniest amount of power from the grid and that payment is gone. That payment is the only reason this plan makes any sense and for glo bird to setup a system that relies on errors that inverters make just feels dodgy. Lots of other plans are now available with 3 hours of free power.
Where in the Globird App will I find my plan's current rates & tariffs? Cheers.
I happened to just check out the globird web site today and I can see that the free usage hours have changed to 12pm - 3pm (https://www.globirdenergy.com.au/energy-saver/zerohero/). I have rung globird to clarify but am waiting a callback from them.
I was not notified, not sure if anybody else is aware of that.
Once I have spoken to them will send through an update
It appears they’ve changed the price forecast down the bottom to their own.
This should be much better than the sometimes wild numbers shown previously, which were AEMO generator bids.
I think it’s just what the purple section was in the plan screen showed anyway.
I've posted a couple times about my constant grid import issue https://www.reddit.com/r/GlobirdEnergy/comments/1u6bzmf/house_is_sipping_from_the_grid_im_not_getting/ https://www.reddit.com/r/GlobirdEnergy/comments/1uevpb7/getting_charged_daily_for_usage_after_grid/
There were very helpful comments that taught me about setting grid compensation and asking the installer to set it to -50w, which based on my first post that it's always importing 15-20w would've make sense. Since setting the compensation up the Foxess app was showing no issue in that. Consumption was zero. Great.
But Globird app was still showing I was constantly using 100-200w of power from grid every hour except peak 6-9pm where I'm exporting.
I ended up checking the point where I got the grid compensation setup, and did see Globird usage down by about 50w. Turns out my compensation needed to be around -250w instead of 50w.
Learning here was I should've checked the Globird app in detail on how much usage it was actually sipping, instead of just checking the Foxess app. https://imgur.com/a/MdJmi6E
You can see now around 2-3pm the usage has gone down to zero now.
Thanks for this sub's help. Turns out I was paying more for my power all this time not just with Globird, but previously with Flow and Amber. I might need to revisit them now I guess I was too harsh on them not realising I was the problem!
I’m confused as to why we haven’t recieved the zero hero benefits for the past two days. I haven’t changed anything other then not selling our battery to grid yesterday due to power outage. how do I make sure this doesn’t happen again.
I’m relatively new to this, but have not seen the import amount to my battery get above 5kwh during the 11-2 window. The total grid draw will go above to appliances, but consistently the amount of solar+imports=usage+5kwh to the battery.
I was resigned to this until I had to trigger a manual import overnight due to low battery and I drew 10kwh+ and 9kwh+ went into the battery.
I have a single phase home, a 10kwh inverter and 40kw battery.
So, is GB capping speed in the 11-2 window. If not, why don’t I get that max speed?
Have successfully changed grid compensation and getting $1 Zerohero thanks to the help of this sub. My Foxess app is showing a constant export to grid of around 30-50w. The foxess app stats also show 0watts used throughout the day except for free import hours.
However I'm still getting stung daily on these trickle grid imports. Is this suppose to happen?
TIA
My battery is bound with ZeroHero. (Perhaps I need to unbind and use the Sigenergy app instead). I schedule battery to charge to 100% between 11am-2pm. Why is my battery discharging to meet my house load, when it is under 100% still? It's 1pm.