r/Grailed

An item I bought 2 years ago on Grailed from a reputable seller with thousands of transactions was deemed by Grailed to be of uncertain authenticity when I tried listing it lately. After contacting with Grailed, they agreed to reimburse me for the original order.

Did any of you guys experience this before? Each reply I have with the customer service team takes 1-2 days to reply. Do they really reimburse?

Should DHL or Grailed have sent him a message or email about the import duties? I’m trying to explain that he can pay the import duties on the DHL website, but he’s saying they never sent him a link or any notification telling him he needed to pay. I don’t have any idea what’s the pov of a buyer in grailed so please enlighten me

I just sold a chrome hoodie for $1700 and received $1400 what the f🤣🤣

Was seriously considering cancelling the order cos the fees are stupid but I couldn’t do that to the buyer and it’s not their fault

I just want to confirm and understand if everyone that is selling $1,000+ items is getting taxed like this?

the item i just sold has been stuck with dhl for 5 days because the buyer hasn’t paid for the import duties. I already reminded him to pay for it. now i feel like he doesn’t want to pay for it lol. anyone with a similar situation?

Long story short: Do ya’ll feel it’s deceptive to space out the most important part of the description down below next to the Listing ID number? (See pics)

Long story: I bought a pair of jeans. I own plenty of the same style. I’m familiar with the fit. Real baggy.

The specific model usually sells fast, so I sent binding offer. Seller was cool and communicative through shipping process.

When I got them, I noticed they were really light and narrow. I decided to check back the listing and saw what was written down at bottom of description.

I then tried them on, tried to convince myself I could pull it off, but felt deceived and pissed off lol. This guy ruined a perfect piece of garment smh. Now I need to sell these sh*t to a chubby/little person🥴

I made my first purchase last night, and I woke up this morning to the seller requesting my SSN/EIN. They say they need it to issue the package with DHL. I know some specific kinds of shipments (particularly from Asia to NA, which is what this is) require an SSN or EIN of the recipient, but to the best of my knowledge, I don't see why this would.

So is this normal?

Should I give the info?

If not, do I need to give them some other info?

And if this is just someone trying to take my identity, is there any feasible way to get a refund?

Just some additional context that might be relevant--this seller doesn't have any reviews, which was initially concerning to me, but their listing were all put up recently, so I figured that made sense, and the listing I bought was verified, so I figured it would be fine?

Older listings now just say, Relist, not with followers. If they seriously ditched this feature this is one of the most braindead moves to date. Actually infuriating.

So i’m trying to list my sicko jeans on grailed but it keeps getting taken down for like “copyright reasons” but i see sicko stuff on grailed all the time.