I’ve only ever sold on depop so I’m a little confused abt how I’m supposed to ship out the jeans I sold+ the guy that bought them is in the eu and I’m in the us so any help would be appreciated
I wanna know what you all think… I have sold items on other apps for many years with only positive reviews so this is pissing me off really bad bc I hate when people aren’t honest or upfront about things like this…
I’m very pissed off because the seller is lying to me saying my item is in excellent condition BUT when I received the package it came with a stain (it’s an oil stain but still it’s not in perfect condition)
In the listing the buyer was hiding the stain with the tag (now that I received the item I’m like wtf bc all the pics have tag in the same spot)
1st pic is the listing (the damn tag covering the stain)
2 pic is what I received
I know this is something very small but the fact that they claimed it’s on excellent condition is BOTHERING ME so much… and I’m currently outside of the country so I can’t do the stupid verification pic Grailed is asking me. And I can’t return it bc I’m not physically in the states
Also if the seller was honest about the stain I wouldn’t have been bothered so much & would of asked to negotiate the price but I am so pissed they made me pay so much for the quality not being as described.
Would you guys be pissed?
I am a seller. I am getting a package returned to me because UPS told the buyer the name was misspelled on the package, which gave tracking a status of addressee unknown. I used a Grailed label and the buyer has made multiple purchases on Grailed with the same information. How can I avoid this happening in the future?
Man if yo shit basically not free or sum crazy hype ass piece GOOD LUCK SELLING😂 this shit really is only lowball ghost weirdos im telling ya ✌🏽
Has anyone else been getting these labels to ship things out?
I sold something for 200 and something for 400, A hoodie and some Shorts and the label was a USPS label for 4 oz??? I swear anything over 200 was a UPS label and now its a cheap usps 4 oz label.
Isnt thing gonna fuck some sellers or buyers over once they receive a charge for delivery due to the inaccurate weight?
An order I sold was lost in transit by UPS; I quickly refunded the buyer and went on to resolve the issue with UPS themselves. They assessed everything and paid out the order amount to Grailed, & told me to contact Grailed to receive my money with a case number. I’ve reached out multiple times, their only response was a ridiculous request for a drop off receipt, & then nothing.
Then another order- delivered with no issues, buyer left me 5 stars. Still haven’t gotten my PayPal payout. Also contacted about this in the same email, & no response.
It’s been almost a month for both. I’ve been selling for years and have never had this happen. Has anyone else? How much longer can i expect to wait?
What happens next? Will they return the package to me if it’s unable to be delivered?
I’m frustrated because this is my first experience shipping out to an international customer. The item had no issues whatsoever, I paid to ship it out and I even gave it to the customer for a lower price than I really wanted to. The item arrives at their postal service and the customer complains about the tariff that they have to pay and wants me to basically reimburse them for half of THEIR tariff. I originally felt bad and agreed to do so and the agreement was that I would send the half next week (i thought about it and i decided that I wouldn’t do it). But they have been harassing me when the week hasn’t even ended and the next thing I know I have a bad review of 1 star.
has anyone been provided a fake tracking number?
I'm sure someone has mentioned this before but pre 2022 grailed was literally the best platform to use. Sell item, no difficult shipping procedures, put tracking and receive funds instantly. Does anyone have any idea what happened? Why did the company ruin their platform??
Idk about this..
Introducing Grailed Patch Notes, a new quarterly roundup of marketplace updates, feature launches and community improvements.
This edition includes lower seller commission fees on sales under $120, reduced shipping costs across select categories, inactive listing cleanup, a faster listing tool in beta, the return of Trending sort, new search filters and more.
Read the full update here: https://www.grailed.com/drycleanonly/patch-notes-v1/
I recently sold a shirt and got it shipped to US. Based on the Grailed app aftership, the shirt has been delivered to the buyer but it doesn’t update or reflect on the app.
Anyone had the same problem before? Already sent an email to grailed but I did not receive any update. Thanks!
Umm, is there a way to block listings from Asia? I don’t think there is but I want to post this to get it out there. Dealing with people from Asia on Grailed is super annoying (no offense). And the shipping costs are insane.
What should I do in this situation? I’ve already emailed Grailed support.
Anyone else pretty much given up on making sales on Grailed? Every item I’ve listed has sat for weeks sometimes months. If I list it on other marketplaces they sell within 1-2 weeks consistently.
Not to mention the incredibly horrible customer service or lack of any service at all honestly.
Hello, I have recently been in the market for a Saint laurent SS20 satin military jacket. The jacket in question is on two different profiles with the same pictures but each seller has at least a thousand transactions and hundreds of thousands of listings. I've attached the cover photo from both sellers. Should I have confidence when buying or should I pass? Thanks for the help.