r/HeroVidaEV

Image 1 — Connectivity Pack suddenly inactive on my new Vida VX2 Plus – Anyone else facing this?
Image 2 — Connectivity Pack suddenly inactive on my new Vida VX2 Plus – Anyone else facing this?

Connectivity Pack suddenly inactive on my new Vida VX2 Plus – Anyone else facing this?

Hi everyone,
I’m looking for some advice or similar experiences regarding the Vida Connectivity Pack. I bought my Vida VX2 Plus just 3 weeks ago, and for the first 2 weeks, everything was working perfectly.
However, as of this week, my connectivity status has suddenly switched to "Inactive." You can see the status in the attached photo
When I reached out to customer care to get this sorted, they told me that this pack isn't free, which is confusing because I was under the impression that these features were included or at least functional for a new vehicle.
Has anyone else dealt with this issue on a new VX2 Plus? Did you have to pay to get it reactivated, or is this a known bug that can be fixed through the dealership? Any guidance on how to escalate this or get it resolved without paying for a pack that should have been active would be greatly appreciated!
Thank you in advance!

u/Informal-Diver-5999 — 20 hours ago

Vida V2 Pro Bluetooth pairing issue

After and update at the service center, I am unable connect my Vida with the App via bluetooth. It connects via WiFi and i am able to use navigation. but features like remote seat opening are not working . Any idea on how to fix the same.

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u/Good_Fig_476 — 1 day ago

vida vx2 plus boot not opening

My vida vx2 plus boot is jammed and not opening, no click sound, used w40 in keylock. Any solution?

Update:

Visited service center, he pulled one side seat and opened boot, said do very easy and slow push to open and pinned seat cover. But when i tried i still cant open then again tried rotating key until open.

It was not hard that much before service (30 May), I think service center did machine sorry polish in my boot thats why it become sticky in lock.

So at home I tried removed seat cover still its hard and some time not opening.

Finally i applied coconut oil ( machine oil i don't have) on key lock, boot lock and seat U hook and its working but not smooth as before but may be work fine after some time.

U hook lubrication is very important.

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u/Equivalent_Tour_4491 — 3 days ago

How to auto switch from Eco to Ride mode

Hi, sorry for the dumb question, i recently got my vx2plus, i need to know is there any way through which the mode automatically changes from eco to ride as soon as we reach 45 km/h ?

Thanks

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u/Standard-Wheel-5500 — 4 days ago
▲ 3 r/HeroVidaEV+1 crossposts

Range issue in Vida Vx2

Hey All,

I ride my vehicle in only echo mode and after a full charge i am getting an actual range of around 70km. Though the company says it gives an true range of 100 kms in echo mode and the display also shows the same but the actual range is very less.

Is someone facing such an issue with their vehicle as well.

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u/kunal_patil27 — 5 days ago

REPLACING ONLY ONE BATTERY AFTER NATURAL DEGRADATION(WARRANTY PERIOD OVER)

CAN I BUY ONLY ONE BATTERY FOR HERO VIDA VX2 PLUS(WHICH HAS TWO BATTERIES) AFTER THE WARRANTY PERIOD GETS OVER.

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u/PristineAcadia8593 — 5 days ago

Vida V2 Plus Battery Removal and Charging every 2 days.....Is it okay or it's too frequent?

Planning to buy VIDA V2 Plus. And based on information from various posts I am assuming Vida V2 Plus range to be around 90-100km. I have daily office commute of 38-40km, so that means I will have to remove battery, bring to my flat for charging every 2days. Concerned if removing battery that frequently would be an issue or not ?. Any help/information will help me to make right decision. Thanks in advance.

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u/Same_Dragonfruit7365 — 7 days ago

Is Vida V2 Pro discontinued?

I am in the market for a new Scooter and called few hero showrooms in Hyderabad and 2 of them told me that V2 Pro is discontinued and VX2 Plus is now the high end model. Another Showroom person told me they could order it and it will take a Month to arrive. But I wanted to Test drive it before buying.

So, has there been any official news about V2 Pro being discontinued or are the showrooms just try to push VX2 Plus.

I tried applying for test ride through hero website but it is showing the showrooms that have already told me that they don't have V2 Pro or the one's who told me that it's discontinued.

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u/monkeyDnaruto — 7 days ago

How I ensure both batteries charge to same percentage

Guys I have a strange question, recently bought VX2Plus and I charge my batteries externally by bringing them to my living room, my question is..

First I got to know that we should keep both batteries at almost same level charging to get optimal experience so how do you guys ensure that?

Second, how do you store the battery (like in a box or directly on the floor) when charging it?

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u/Standard-Wheel-5500 — 8 days ago
▲ 14 r/HeroVidaEV+1 crossposts

Is it true Vida charging socket doesn't allow river indie ev to charge ?

There are many vehicle models that not listed in the app, for eg: creta ev, tvs orbiter and river indie...

As per the mail confirmation from vida charging app, unlisted models it doesn't support.

I dont understand why is it like that, it just seems 16A socket with app based control.

Any explanation/clarification would be appreciated, i am planning to but river indie but got stuck due to this dilemma. (My apartment association doesn't allow personal charging points in cellar, instead they arranged this vida charging setup outside our apartment).

u/coldblade007 — 14 days ago