We skipped last week’s update while the team was dealing with the extended service outage, so this week we have a few things to catch up on.

Outage Compensation

During the recent extended downtime, we wanted to thank everyone for their patience and support while services were being restored.

As compensation, additional Energy was provided to affected users, and subscribers also received Crystals.

Thank you again to everyone who stuck with us while the team worked through the outage and brought everything back online.

Help Improve Our Models

Some users are also beginning to see an optional Improve Content feature in the app.

If selected for the test, you can choose whether you would like to participate. Participants will be shown two possible replies and can select the one they prefer, helping us evaluate and improve our language models.

Conversations you label through this feature may be used for analysis and model training. Please remember not to include personal or private information when participating.

Participation is completely optional, and you can opt out through Settings at any time. Users who participate will also receive additional Energy.

What Bot-Building Guides Do You Want Next?

We also want your input on future bot-building resources.

A new poll is available in the Discord Announcements channel where you can vote on the types of bot-building topics you would like us to cover next.

Your votes will help us decide what additional guides and materials to work on for the community.

>Update:
We experienced a widespread service outage yesterday caused by a combination of increased bandwidth usage following the launch of the new video feature and a backend issue.

>After several hours of monitoring and work on the affected systems, services have now been fully restored.

>As compensation for the disruption, affected users will receive energy compensation tomorrow.

>We have also upgraded our bandwidth capacity, which should improve access speeds moving forward.

>Thank you for your patience while we worked to resolve the issue.

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Trying to take a minute away from all of you flooding the Discord server. There is a third-party provider that we use for server loading that keeps failing. We do not have an estimated time for restoral at this point. Joining the Discord server and not following the rules or flooding the chats is not helping us, so please don't make our jobs harder right now. We have a reminder message that will change if there are updates.