r/Honeydew_Journey

did honeydew outsource care coordinators?

I've been using Honeydew since March 2026 and I've noticed a significant drop in service of care coordinators. I have to validate info provided multiple times (literally being like: "I provided that above, here it is again") and they missed sending my prescription to the pharmacy. Were care coordinators changed or outsourced? I had the same person until this month.

u/Honeydew_Admin ?

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u/phoebe-buffey — 13 days ago