r/Hosting

So, I have a VPS, and I have both an internal and external domain for the same site in the VPS. The internal domain is successfully connected to the website without any hassle. I have pointed the A records to the VPS's IP, and they were added with ease. But I have added the external domain to the VPS and then to the domain section "gazab.com.au". I pointed the nameserver from ventraIP to Hostinger's. This means Hostinger is the authoritative server now. But, somehow, when I open the domain manager, it shows pending,

https://preview.redd.it/jv8clauozfbh1.png?width=1408&format=png&auto=webp&s=cfe34b9273c25d0a8bd2aea3633b3c0d5ebced45

SO, the NS record in the DNS checker does show Hostinger, but A records aren't added. When I try to add a record in the domain manager, it says "Domain not found".

Am I doing something wrong here? So, I did add the domain to the VPS like 3 days ago, but didn't change the nameservers in VentraIP until like 5 hours ago. But 5 hrs is a long time. The NS record has already been propagated, but somehow the domain isn't connected to Hostinger.

https://preview.redd.it/w6u975yf0gbh1.png?width=1392&format=png&auto=webp&s=f73e126228e71067ffd85fe5e1c5a8c711eaa5ac

Lately, my client websites hosted on Bluehost have either been crashing, loading very slowly, or becoming inaccessible through cPanel. Bluehost keeps saying the issue is due to high server load, but I’m on a VPS and currently only have three active client websites on it. Two of those are just informational websites, so the load should not be that heavy.

Right now, all of my client websites are inaccessible in cPanel, and I was told again to wait for the admins to check it. This has happened before, but I never received a proper follow-up. I only heard back after I posted about it on Reddit.

At this point, it’s becoming really frustrating and unacceptable, especially since these are client websites and the issue keeps happening without a clear explanation or resolution.

Hello

Im looking for someone who is willing to host a server for me.

Im willing to pay for hosting, but im searching for an active host of the server

Im sorry if this is not the subreddit for this

I've been looking into VPS hosting for a few small projects, and the more I read, the harder it is to decide.
Some people say uptime is the most important thing, while others care more about CPU performance, support, or server location. At first I thought price was all that mattered, but now I'm not so sure.
Since I'm still learning and won't be running anything demanding, what would you prioritize when choosing a VPS?
That said, what do you wish you'd paid attention to when you got your first one?

How is datalix service and its uptime? is the spec good? or hostbrr?

Usage: Hosting Nodejs Apps, running chromium automations, backend for my hobby projects etc

https://preview.redd.it/y0utrm6cd5bh1.png?width=644&format=png&auto=webp&s=a78c720cfe9622d0b9d2510c006eeca5ef2a1137

https://preview.redd.it/aignw43rc5bh1.png?width=580&format=png&auto=webp&s=081c402c3e52c07f63d56fc4ee7b6a67c23e1d47

https://preview.redd.it/xmhyrtwwb5bh1.png?width=1228&format=png&auto=webp&s=f27740def742560888c0b3e56e9d4d5ba385a025

I'm looking to create an online store (digital products, sw) with WooCommerce but have yet to choose a host. This is for a hobby site that I hope will eventually take off. I expect to get maybe a few customers per month which I'm fine with while I work through issues.

Therefore, I was hoping to get recommendations for what I think would be a shared hosting plan that would cost no more than $5 p/ month if that's a reasonable ask. Everything I see starts off cheap and seems to have high renewal fees and capable of much higher loads and I'm not looking for commitments like that till I know things are going to work out. I figure it'll take me 6 more months till I'm at a point to reevaluate.

Would welcome other ideas that may be better suited.

[ Removed by Reddit on account of violating the content policy. ]

Trying to move away from Gmail and Outlook and looking for a proper European alternative for email hosting. Preferably something based in the Netherlands or at least with servers in the EU. What are you all using and why did you go with them?

Despite lots of objections from users, AI chatbots have become a standard part of hosting support. Most of them were really frustrating at first but, going by recent comments, some of the companies seem to have figured out how they use them effectively.

So, based on your experience, which providers would you say have figured out how to use AI Chatbots well?

It could be that the bot is good enough to solve issues without human involvement, or that it escalates issues it can't handle promptly to allow you get the help you needed from a human agent... We would love to hear your experiences.

I'm a software engineer in San Jose looking to acquire a small web/hosting business from someone planning to retire in the next few years. If you're thinking about slowing down, I'd love to have a conversation. I'm interested in continuing to take care of your clients rather than flipping the business.

Females and couples
Let’s smoke at my place

I wonder whether anyone here has had a similar experience with Hostinger's account recovery process.

I own a domain which I originally purchased in 2002 and have maintained ever since. A few weeks ago I moved the hosting to Hostinger. While making some routine changes to the DNS settings, I evidently altered something that, with hindsight, I should not have changed.. I lost access to the account and to my associated email services.

To enable me to continue communicating, I set up a temporary email account with Proton.

I contacted Hostinger for assistance and was directed into their account recovery process. They explained that I needed to prove ownership of the account and, over the following two weeks, requested various documents. After each submission I received an acknowledgement stating that my account recovery request would be reviewed and that I would receive a response within two working days. Each response has arrived almost exactly forty-eight hours later, usually requesting yet another item of information.

Amongst other things, I have supplied:

• the original VAT invoice for my purchase of the domain in 2002;

• my passport;

• my residence permit;

• bank statement extracts showing payments to Hostinger;

• PayPal transaction details identifying Hostinger International Limited as the merchant, together with the relevant transaction and invoice references.

Despite supplying each item requested, my account remains inaccessible.

The consequences have been more serious than simply losing access to email. Many other services now send verification codes to my normal email address, so I have also found myself unable to access a number of unrelated accounts.

I appreciate that account recovery procedures are necessary to protect customers, but I have now been without access to my business and personal communications for over two weeks despite responding promptly to every request for information.

I should stress that I am not posting this simply to complain. I would genuinely like to know whether anyone else has experienced a similar account recovery process with Hostinger and, if so:

• Were you eventually able to recover your account?
• Was there anything that finally resolved the matter?
• Is there a more effective way of contacting a member of the recovery team?

Any constructive advice would be greatly appreciated.

Thank you;

 

Received this email today about the price Increase. From $19/m to $49/m this is for a simple E3 with 32Gb of DDR3 and 1TB SSD. Granted $19 is cheap but $49? For that? I've pasted the email below.

First, thank you for trusting ReliableSite with your infrastructure. We know many customers rely on these servers for important production workloads, and we take that responsibility seriously.

We’re writing to let you know about an upcoming pricing update for your service:

Service: Rapid Deploy Server - Intel Special 32 GB (PNJ)

The primary reason for this change is the significant increase in dedicated server hardware costs. Replacement parts, spare systems, RAM, SSDs, and the inventory required to keep customer servers maintainable have become much more expensive than when many older services were originally priced.

We’ve absorbed these increases for as long as possible, but we can no longer keep some older service rates below current pricing while continuing to maintain the hardware availability, reliability, and support standards customers expect from ReliableSite.

The updated base pricing for your service will be reflected on your next generated invoice. You can view the updated pricing details for your specific server by logging into the billing portal at: https://payments.reliablesite.net/

A note on your discounts: Only the base monthly price of the server is changing. Any recurring discounts or coupons currently applied to your service will remain active. Your existing discount will automatically be deducted from the updated base price.

How to keep your current rate: If you switch your monthly service to a 1-year prepaid plan by July 31, 2026, you can lock in your current monthly rate for the entire next year.

To take advantage of this lock-in offer, simply reply directly to this email and our billing team will manually set up your invoice at the current locked-in rate.

If no action is taken, the updated pricing will apply automatically on your next generated invoice.

Thank you for being a ReliableSite customer.

Been with WP Engine since 2016. Small agency, 126 invoices, every single one paid on time.

Last week I finally sat down and read my bill line by line for the first time, and the biggest charge on the account isn't even the hosting plan.

Quick math: I paid $99/mo in 2016, I'm at $270 now. That's up 173% and I haven't changed a thing about how I use the account. The actual Growth plan is only $130 of that. The other $160 is a "Sites" add-on, which is somehow bigger than the plan itself. It's for extra installs. And the extra installs were empty staging sites. Zero traffic, default homepage, the kind of thing that was free to spin up back when I started. So the single biggest line on my bill is placeholder sites I never used.

So I asked for a goodwill credit on it, and I want to walk through how that chat went, because the rep was super nice the whole time and somehow every step still ended with me paying.

First off you can't even call billing, it's chat and email only, which is also why nobody picked up the phone the entire week I was trying to reach someone.

On the chat she told me Growth is $130 and just kind of left it there. Didn't bring up the $160 add-on at all until I asked what the other $140 was.

Then I get the policy line: "we do not provide refunds or credits for unused or under-utilized installs." Notice the wording. My problem was never that I "under-utilized" anything, it's that I got billed for installs that were free when I made them. But if they write it down as an under-utilized feature, their own policy auto-denies it.

Every fix she offered cost more money too. She told me to downgrade, then warned I'd blow past the storage limit on a lower plan and would need to buy a separate add-on. So the solution to being overbilled was to buy more stuff.

When she finally agreed to remove the add-on, the credit was only "prorated from today." Then she asked when I deleted the empty installs, basically trying to start my refund from last week. These things have been sitting empty since 2016.

Then she wrote the escalation note up as "under-utilized installs," the exact phrase she just told me gets auto-denied. I had to get her to rewrite it twice so it actually said what it is, a billing problem.

The start date is the part that matters, because that's what sets the credit window, and it was in their system the whole time. Took me refusing to drop it to get it out of her. Turns out the add-on started June 2020 and crept up one install at a time until it hit six by the end of 2024. Nobody ever said a word.

So yeah. Friendly the whole way, and every turn quietly pushed the money back to them. I basically had to fight to pull the truth out of their own billing records.

It's "escalated to Support Management" now, ticket #8508388. Been a week. Nothing.

If you run an agency on WP Engine, go read your invoice line by line right now. Don't assume the biggest number on it is your plan.

We have multiple websites for seo and we are facing speed issues on those websites. There are server issues time to time. The backend is also too slow and elementor doesn't load at all. we asked our developers to fix it many times but they say talk to hosting provider. So We are going to recommend the best hosting provider for our clients websites.

Our business domains have been down for 48 hours.

I’ve spent 4+ hours in the support chat, been passed between departments, provided PINs, repeated the same information multiple times, and followed every path they gave us.

Risk Management flagged the account for a potential security issue they say they can’t disclose. Understood.

But the Risk Management response time has been 12 hours between emails, while our business websites remain offline.

Customer Support acknowledged the poor experience and apologized. But when I asked for escalation to actually resolve the issue in a timely manner, my requests went unanswered.

At this point, the problem is not just the account lock.

It’s the complete lack of an escalation path when business-critical domains are down - and the fact that no one has taken action or ownership to address this major operational gap that can leave paying customers’ businesses offline for days.

Is this the #namecheapsupport standard businesses should expect?