r/InstaShoppingFails

Hey everyone, I could use some advice. I ordered ON Gold Standard Whey and Velcore Creatine from a seller in Faridabad Sector 2. His name is Awanish Ojha and his Facebook profile is also under Awanish Ojha. The products I got don’t seem genuine. The QR verification fails, on the official sites, and the taste of both is off. When I asked for a refund, he refused. I’m not close to Faridabad, so going there isn’t really possible for me. Not sure what to do next. If anyone has dealt with something like this, what can I do? If needed, I can share his mobile number here +91 95915 38252
Being a 17 year old im not able to take any legal actions against him

What's going on with customer support? Just saw a post about a guy saying he wasn't offered a refund when he didn't receive his item. The mods deleted it and a follow up post... If this continues I think we should campaign to fix this. Social media accounts, petitions, the whole nine. If this gets deleted too I'll take that on myself. Anyone else noticing this?

​

I’m posting this because I genuinely wish I had known about this kind of customer service before placing my order.

I placed an order with RUMORS.IN worth ₹2,957. It has now been two weeks, and I still haven't received proper tracking or my order. Initially, I was patient. I completely understand that businesses can face genuine problems. I wasn't expecting everything to magically arrive overnight.

But this is what happened after that. I kept contacting them asking for an update on my order and tracking details. Instead of getting a clear answer, I was given different explanations and repeatedly asked to wait. At one point, I was told that they couldn't dispatch parcels because roads in Delhi NCR were blocked due to Kanwar and that parcels were on hold because of Shivratri. I was told the parcels had been processed from their end. Fine. I waited.

But the tracking still didn't come.

I contacted them again and again asking a very basic question: Where is my order and where is the tracking information? I was repeatedly told that I'd receive updates, including being told that I would get an update by a particular time. I waited, and the promised update didn't come. Eventually, after nearly two weeks of this, I told them that I had had enough and that I wanted my money back.

Instead of simply processing the refund or giving me a clear resolution, I was told things like : “Bhai please rukjao.”

“Thoda sa patience rakhlo aap bas.” “I am not going away with your money.” I understand that they may genuinely have been facing problems. But at this point, I had already been patient for two weeks. I specifically asked for a date because I didn't want another vague “please wait.”

I was then told that I would get the order the following week, and that if it didn't happen, they would refund me.But the situation got worse. When I said I wanted my money back and that I would take legal action if necessary, their response was: “Okay go ahead.” “Sue me.” “Go legal.”

To be completely fair, I was the one who said I would sue/take legal action first. Their response was telling me to go ahead and “sue” them and “go legal.” I'm mentioning this exactly as it happened because I don't want to misrepresent the conversation. Then I was asked to delete my comments and was told that otherwise they would restrict my account. I was also told to communicate through email instead. At this point, I wasn't asking for anything unreasonable. I had paid ₹2,957. I wanted either the product I paid for, with proper tracking and a clear delivery date, or my money back.

And when I asked for refund again, I was told: “I don't have refund policy.” “Only store credit.”

So after waiting two weeks for an order I had already paid for, my option was apparently to take store credit instead of getting my money back. This is why I'm posting this. I'm not saying that businesses can never have courier problems, inventory problems, weather problems, or delays.

Problems happen. What I have a problem with is the way this was handled: repeated delays, unclear timelines, promised updates that didn't come when promised, having to repeatedly chase the brand for basic information, and then being told to delete comments when I raised my concerns.

I have screenshots of the conversations, the payment, the requests for tracking, the refund discussion, the comments about restricting my account, and the conversation about taking legal action. ₹2,957 isn't just a number. It's money I paid expecting to receive something in return. After two weeks of this, I don't want another “please wait,” another vague timeline, or another explanation.

After everything that has happened, I personally consider RUMORS.IN a brand I would not trust with my money. Two weeks, ₹2,957 paid upfront, no proper tracking, repeated delays and explanations, no refund offered, and being told to delete comments instead of simply resolving the issue.

Whether you call this poor customer service or something else, I would strongly recommend people think twice before ordering from them. Personally, I would not buy from RUMORS.IN again, and I do not think risking your hard-earned money is worth it.

Has anyone ever been “blocked” from checking out on the Hollister app or website? I have purchased so many items from them, in fact just last weekend and then this week I tried to checkout, same card, same shipping address, same name, nothing changed and I keep getting an error. Called the number on their site and the rep placed the order and it went through then canceled immediately. They then told me they had to escalate to their “specialized team” which has no phone number or way for me to find out what or why this happened and it will take 24-48 hours for someone to get back with me. This feels like a scam. It’s one of their biggest sales of the season and they have blocked me until Monday. The customer service number goes to an offshore call center who just reads off a script. I really do feel like are doing this on purpose because I was getting $3.00 deals with my added coupons. Anyone else experience this?

Just wanted to share my experience and warn others to be careful before ordering from these brands.

I saw an ad on Instagram and liked these Tshirts so I placed an order for "Ferrari Apex Tee" worth ₹899.10 and “Lost But Dreaming Oversized T-Shirt” worth ₹664.05 on August 6, 2026. As of August 13, the order was still showing as “Processing Order,” and it was never delivered.

I’ve requested a chargeback from my bank after realizing that I may not receive the order.

I’m sharing the brands below so others can be aware and do their research before placing an order:

Brands/websites:

1. https://oversizedculture.in/
2. https://barebrim.com/

https://preview.redd.it/25fuish283jh1.jpg?width=3310&format=pjpg&auto=webp&s=62c7bb1591cdf857ed1afb746d7952d95e524b27

If you’ve had a similar experience with any of these, please share those brands so that others wont fall for this.

So I ordered two PJs from Sleepy Chic for ₹995 and my package arrived today.

And tell me why I opened the package and found A PAIR OF WORN-OUT, TORN JEANS instead of my PJs??? 😭😭

Like bhai??? I genuinely thought there had been some massive mix-up because WHAT is this???

I immediately recorded a video of the package, shipping label and the jeans because I wanted proof. I tried emailing their customer support (support@sleepy-chic.com), but Gmail literally says “Message not delivered — the remote server is misconfigured.”

And then I checked their Instagram and??? 😭

ZERO POSTS.

ZERO FOLLOWING.

NO HIGHLIGHTS.

NO REVIEWS.

NO WAY TO DM THEM.

Like... how are you claiming to have thousands of customers when your Instagram looks abandoned??? 💀

I'm honestly getting really suspicious now because ₹995 is not exactly pocket change, and I have no idea how I'm supposed to return this or get my money back if their own support email doesn't work.

Has ANYONE here ordered from Sleepy Chic before? Did you actually receive your order normally? And has anyone successfully contacted them or gotten a refund?

I really don't want to assume it's a scam without knowing for sure, but the combination of receiving completely wrong/worn-out clothes + a non-working support email + basically nonexistent social media presence is freaking me out 😭

Update: I have the unboxing video, parcel/shipping label, order confirmation and payment proof saved. I'm not sending the jeans back until I get proper written instructions.

Please tell me I'm not the only one 😭

[removed]