r/JoinMochiHealth

I’ve been with Mochi Health since February of this year and I was lucky to have the same provider that whole time and she’s been super helpful. And then today I just randomly got a message from a brand new provider asking me questions before she processes my next refill. is this a common experience with other people?

I guess it’s a business at the end of the day but I’m just surprised that the provider I regularly talked to for the last nine months just abruptly left and didn’t give any notice?